Crowne Plaza Times Square

We booked this hotel based on location and price, we were not disappointed. We could walk everywhere from here, Times Square not ideal for everyone as it's so busy but this was our choice and we're glad we did. It's so close to all attractions/subway/buses etc and you really are in the heart of it all. We stayed 5 nights, had a lovely warm welcome at reception who gave us some vouchers to use in the bar/restaurant, had upgraded us to a room overlooking times square and arranged for a complimentary fridge in our room which was a welcome touch. The room was smaller than expected with 2 double size standard beds for 3 of us, including our teenage daughter. I would have expected king size beds but it was fine. A very small wardrobe, ok for a couple of nights but we struggled for space for 3 of us over 5 nights, we had to hang 3 or 4 things on each hanger. A good size bathroom and great shower. The room had fabulous views overlooking times square, we were on 44th floor out of 45! This did mean we could hear no noise. All the staff we came across at the hotel were very friendly and informative, they all went our of their way to help you and give you information on local attractions/ directions and other helpful tips. The hotel bar and restaurants always seemed busy, we did take advantage of our free drink, the service was great and the wine was excellent, a nice vibe and atmosphere in the bar. The room was cleaned every day and was spotless, all public areas also very clean. The lifts were always in good working order. My only disappointment was the check out, this was chaotic and we queued for over an hour to leave our bags with the concierge, this meant cutting into our time on our last day. Overall a great hotel, great staff, great location, great value and I would definitely stay again.

This is our first stay here but we regularly use crowne plaza hotels. This hotel was good but not the best one we have stayed at. BUT still up there in quality and cleanliness. We had one issue with one of the two rooms but the issue was quickly sorted out without any fuss. My only real complaint was the price of drinks in the bar, drinks in New York are expensive but they seemed to be higher than I would of expected (and yes I know hotel bar drinks are more expensive). Over all a good hotel and extremely convenient for Times Square.

Smack dab in the midst of the city that never sleeps! Valet Parking onsite no in and out but you won’t need the vehicle $(70.00) Subway steps away. There’s an app on the phones to help you get from a to b. Heart of Times Square/theatre Freddy was a delight at check in and took care of us very nicely! Thank you !!!! Although the line was lengthy it moved quickly . Bar area was facing the busy street fun to people watch. Rooms were adequate clean and quiet. Views are amazing! Have fun!