Costa Calero Hotel

I have reviewed this excellent hotel previously. It is still as good as ever in every respect. I felt I had to post an update. Since our visit in May last year the Hotel has changed many aspects of its service in terms of recycling, waste management and achieving carbon neutrality. Gone are all plastic bottles, plastic takeaway drinking cups, plastic stirrers, straws and spoons. Now replaced with recyclable/reusable glass bottles, reusable cups and plastic glasses and recyclable cardboard cups and wooden spoon/stirrers. Gone also are foil wrapped butter and spreads. They are now also building an underground surface water recycling facility. They have obviously had a carbon neutrality audit carried out and have responded magnificently. Well done to everyone involved.

We stay at this hotel twice a year which shows that we really like this hotel. Again on this visit nearly everything was great. We pick this hotel for the spacious gardens and how peaceful it is. Until drilling work starts about fifty meters from your room. We have stayed here before during renovation work and it really spoils your holiday. This time we went straight to the reception to find out what was going on and after refusing their immediate offers we were moved the next morning. We ended up in a quiet location and were upgraded to a one bedroom suite. Thanks to Yolanda and another member of staff who we cannot name. From speaking to 'higher' management the work was urgent and no notice was given, its a pity this detail was not passed down to the reception staff as they didn't seem to know what was going on. So room 001 is excellent although we probably would not pay the added cost to stay there. Food still excellent, I don't understand the negative comments. We don't like the 'prestige' package that seems to be taking over the hotel, now separate bars, sun loungers we only wonder what is next. Unless you both drink the expensive alcoholic drinks there is no point in paying this supplement. But now you cannot sunbathe in the quieter places that we used to, not very happy. The entertainment is still the same, by this we mean the the in house entertainment team have not changed their show for years. Some of the outside acts are good but this is the norm for most hotels. Already booked again for April, just hope there are no building works planned for then. If you want a quiet garden room then rooms 170 to 189 are (usually) good.

We had a very enjoyable week at the Costa Calero Thalasso Spa Hotel. The whole scenario was brilluant - food plentiful with alot to choose from at breakfast and dinne. The room was clean and very comfortable and the staff were always most helpful. The garden and pool area has a lot to offer with four pools to choose from and many areas to relax around the tropical gardens. The evening entertainment was superb and there was plenty to do during the day if you wanted it. Archery, aquarobics, etc. Not forgetting the Spa which is delightful. Such a nice relaxing area to spend a few hours and have treatments if liked. We would have no hesitation recommending this Hotel.