Hotel Kristal, Ribčev Laz

We stayed at Hotel Kristal for one night. The room was clean and spacious but with no air con did get quite warm during the night. Breakfast was adequate. The hotel is a short walk to the lake so a good location. However, I would only give this hotel 3 stars, I don’t think this is a 4 star hotel. As other reviews have commented, often the reception desk isn’t staffed. We struggled to find any staff available when we wanted to check out, and it’s not ideal to be searching the hotel for staff. Appreciate it’s a family hotel and not possible to always staff reception but would be helpful to give some instructions or have a key drop for check out. Overall, ok for a one night stay

This is a lovely family run hotel. The room was nice and very clean. It is a bit of a walk to Lake Bohinj but as I would describe this as a location for active people, that was no problem for us. There is a path away from the busy road. There's also a free bus that runs regularly to the lake. I am so disappointed at having to give this hotel only 3 stars but in all honesty although the food was good, guests staying in the hotel were treated a s second best to tourists coming in for the a la carte menu. They take as many people as they can possibly fit in. When we complained about being ignored while they served other people, they admitted they need more staff but didn't appear to do anything about it. So for example, one night we had to set our own table, having located the cutlery drawer ourselves. There are delicious sweets on display but these aren't for people staying in the hotel, quite often the sweets run out and you don't get a choice. Lake Bohinj is getting crowded with tourists although it is not as bad as Bled. I think this hotel started off as a quaint family run hotel with attention to detail but has become so much busier that they can't cope. They need to take on more restaurant staff in the busy period. We travelled with Inghams and I have to say I can't fault them.

A pleasant and small family hotel. The staff are extremely friendly. Lake Bohinj is getting more popular each year, but it is still quieter than Lake Bled. There was no traffic noise or partygoers to disrupt the peace of the hotel. We arrived at one in the morning, due to a flight delay, but there was someone to greet us and a salad meal in our room.