1) Why aren't my images displaying in My Photos?

It may take up to 48 hours for the images to be uploaded into our system. If you still can't see your images after 48 hours, please get in touch with our support centre on 0203 636 1439 and select option 2.

We hold photos in our system for 40 days after your cruise and you won't be able to view these if you login after this time period.

Were you sailing on Marella Discovery, Marella Discovery 2 or Marella Explorer?
At the moment, our photo services options aren't available on any of our other ships.