1) Which terminal am I flying from?

If you're flying from Gatwick Airport, you'll need to go to North Terminal for TUI flights  - flight prefix TOM - and South Terminal for TUI operated by Norwegian flights - flight prefix BY.

At Manchester Airport, head to Terminal 2 - from 2nd September 2020 we'll be flying from Terminal 1 at Manchester Airport.

We usually fly from the main terminals at all our other UK airports. The terminal you're flying from will be shown on your e-ticket and you'll also find it on the airport website. 

Flights with other airlines
If you're not flying with TUI, please take a look at your e-ticket/confirmation email or contact the airline for details.