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Package holidays:
You'll need to pay the balance of your holiday 12 weeks before you travel. If you're booking within 12 weeks of the date you're due to go, you'll need to pay the full balance of the holiday when you book.
To see our full booking terms and conditions, please click here.
To make a payment, you can log in to Manage My Booking, contact our Customer Support Team on 0203 451 2688, or pop in to your local TUI Holiday Store.
If any changes have been made to your booking outside Manage My Booking, it can mean that you're no longer able to log in, so you'll need to contact us.
Flight or accommodation only bookings:
If you're just booking a flight or hotel with us, you'll need to pay the full balance at the time you book.
We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.
Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN
The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.
See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information.
See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations.
See Travel Aware page - for travel advice from TUI.
See travelhealthpro.org.uk - for current travel health news.
The advice can change so check regularly for updates.