BROWSE OUR FAQs
Booking your holiday
Changes and cancellations
Customer Welfare/Special Assistance - Suitability of your holiday
Customer Welfare/Special Assistance - general information
Groups and weddings
Holidays to Florida
Holidays to Iceland
Holidays to Lapland
Paying for your holiday
Searching for your holiday
Travel and health requirements
Travelling with Children
Will a cot be available at the hotel for my baby?
What things can I pre-book for kids?
Can I take a pushchair and a car seat on my flight?
Can I carry baby milk or baby food in my hand luggage?
Can I book my baby into the creche before I get there?
How do I get a free child place?
What ages do your kids' clubs cater for?
What are the opening times for your kids' clubs?
What ages do your creches cater for?
When do your crèche sessions run?
Can I use my pushchair in the airport?
Can I take baby toys in my hand luggage?
What facilities will be available for my baby on holiday?