4) My onboard account is incorrect; who do I contact to query this?

For any onboard cruise account queries please contact the ship that you were on for your cruise via the email addresses below: 

Marella Dream - finalstatement@marelladream.com

Marella Celebration - finalstatement@marellacelebration.com

Marella Discovery - finalstatement@marelladiscovery.com

Marella Discovery 2 - finalstatement@marelladiscovery2.com

Marella Explorer - finalstatement@marellaexplorer.com

Marella Explorer 2 - finalstatement@marellaexplorer2.com 

You'll need to provide your booking reference, name and date of travel along with a copy of your bank statement showing the transactions you are querying.  As these queries will be investigated directly by the ship, which will be operating itineraries as normal including days at sea, please allow seven days for a response.