BROWSE OUR FAQs
What happens if my luggage is too heavy when I get to the airport?
Can I drop off my luggage the day before I fly?
How much duty-free can I bring back?
What is my luggage allowance?
Can I pool our luggage allowance?
Do I get luggage labels?
Can I carry liquids on the flight?
Can I take my wedding dress as hand luggage?
Do we get extra luggage allowance for our wedding stuff?
What things can't I take in my hand luggage and my hold luggage?
How many bags can I take on my flight?
Can I change my seats or add luggage if I've already checked-in online?
When's the latest that I can add luggage to my holiday or flight booking?
Can I carry a drone as luggage on a TUI flight?
Can I take a hoverboard on my TUI flight?
Can I take a musical instrument on my TUI flight?
What time do I need to drop off my luggage for my TUI flight?
What is my luggage allowance for sport or diving equipment?
How much duty-free shopping can I bring into Mexico?