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  1. How do I book an excursion?

  2. Where can I buy attraction tickets?

  3. I've booked an excursion - when will I receive my e-ticket?

  4. I've booked an excursion but haven't received a confirmation email - has my booking gone through?

  5. How do I cancel my excursion booking?

  6. How do I change the date of my excursion?

  7. How long will it take to receive a refund for my excursion booking?

  8. Can I use my Gift Card to book excursions online?

  9. How can I book excursions whilst I'm on holiday?

4) I've booked an excursion but haven't received a confirmation email - has my booking gone through?

If you haven't received an email confirmation for your excursions booking, please check your spam or junk mail folder.  Email confirmations will sometimes be filtered into these folders.

If you still can't find it, please contact our Excursion Team.  Please have the date you selected and the excursion name handy when you call, as this helps us find your booking.