4) I need to send in photo & video evidence of my recent holiday, where do I send it?

If you wish to provide photos or videos then please do this by emailing to aftertravelcustomersupport@tuiuk.com Please note that there is a restriction on the file size which is a maximum of 5mb.

If you are unable to do this then please send by recorded/registered post to:

After Travel Customer Support
TUI UK
Alexandra House
1 Alexandra Road
Swansea 
SA1 5ED

Please provide the lead passenger name, address with postcode, email address, booking reference and departure date so that we can locate your booking.