9) I have a severe nut allergy, how do I inform the airline?
Please call our Customer Welfare Team on 020 3451 2585 who'll make sure no nuts are sold on your flight. They'll also ask cabin crew to make an announcement to all passengers, asking them not to eat nuts.
Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
Please bear in mind, however, that TUI cannot guarantee a nut-free environment. We also recommend you speak to the cabin crew when you board.
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