13) I have a hidden disability - how do I make myself known to TUI staff?

As an inclusive company, we go above and beyond to make travelling with hidden disabilities as easy as possible. That's why we've teamed up with the Hidden Disabilities Sunflower Lanyard Scheme®. When you wear one of these lanyards, our team will be able to recognise that you have a hidden disability, and will - discreetly - provide special help at every stage of your journey. To get one, pop in to your nearest TUI Store.