2) I don't want to wait to hear if my holiday has been cancelled before changing my booking - what can I do?

If you have a booking due to depart after 17 May and want to make a change to your holiday, the quickest way to do this is by using Manage My Booking, which is available for most bookings - see below for details. 

CUSTOMERS THAT CAN USE MANAGE MY BOOKING 
You can use Manage my Booking to change your holiday if you booked a package holiday on our website, on the TUI app, or on the First Choice app, and your flights were scheduled to be with TUI Airways. If you have an accommodation-only booking, if you booked in a TUI Store, if you added insurance, parking, or an airport hotel to your booking, or if your holiday includes a flight with an airline other than TUI Airways, please call 0203 451 2688 between 9am and 5:30pm from Monday to Friday to speak to a Travel Expert, who will help you to change your holiday. 

CHARGES FOR CHANGING YOUR BOOKING 
Whether or not there's a charge for this depends on the type of booking you have or when the booking was made - see the below links for more information on this. Rest assured that we're doing everything we can to keep you safe and help you prepare for your holiday. If we do have to cancel your holiday due to COVID-19, you'll receive a full refund within 14 days.

Find out more about our flexible changes policy 
Read our standard booking terms and conditions