BROWSE OUR FAQs
Booking your holiday
Changes and cancellations
Customer Welfare/Special Assistance - Suitability of your holiday
Customer Welfare/Special Assistance - general information
Groups and weddings
Holidays to Florida
Holidays to Iceland
Holidays to Lapland
Paying for your holiday
Searching for your holiday
Travel and health requirements
Travelling with Children
What's the weather like in Iceland?
How many hours of daylight are there per day in Iceland?
What methods of payment are accepted for TUI excursions in Iceland?
What currency does Iceland use?
What are the Northern Lights, and how often can I see them?
What's the food like in Iceland?
How expensive is it to eat and shop around Reykjavík?
Can I claim any tax back from items purchased in Iceland?
What are the duty-free allowances when travelling to and from Iceland?
Do I need swimwear and towels for the Blue Lagoon?
Will I have a chance to do some whale watching?
I want to book a few different excursions for my time in Iceland - will I be able to fit them all into a 3 or 4 night stay?
Can I book an excursion with the TUI Representative in Iceland?
I've previously been on a TUI Lapland holiday and we were supplied with thermal suits and boots to keep us warm. Will we receive these in Iceland?
Is there a TUI Representative Service in Iceland?
What day does the Golden Circle Tour, which is included in a TUI Iceland trip, take place?
When does the Northern Lights tour, which is included in a TUI Iceland trip, take place?
When will the pick-up times of the inclusive elements of the TUI Iceland Holiday be confirmed?
Will there be snow in Iceland during a TUI Iceland stay?