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  1. Is there anything we can book for a special occasion?

  2. How do I upgrade or add extras to my holiday?

  3. How old do I need to be to book a holiday?

  4. Can I book a single room?

  5. I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial?

  6. How do I book interconnecting rooms?

  7. I don't live in the UK - can I book with you?

  8. Can I book twin centre holidays online?

  9. How do I add on a special request?

  10. How do I know my booking is confirmed?

  11. Will I need to pay a deposit at my hotel?

  12. How do I use a promo code on your website?

  13. Why won't the website let me enter my full name?

  14. Why's the website charging me the same price for a child and an adult?

  15. How much do you charge for infants?

  16. What do I do if I get technical difficulties while I'm booking?

  17. What are the Package Travel and Linked Travel Arrangement Regulations 2018?

  18. I'm worried about my upcoming holiday or about booking a new holiday - what measures are you taking to keep me safe?

2) How do I upgrade or add extras to my holiday?

When booking your holiday, you'll find a whole range of extras available to personalise your holiday to perfection. 

The full details of these can be found here.

These can be added at the time of your booking, if you've already booked your holiday with us and wish to upgrade to any of these, then you can do so through your Customer Account or Manage My Booking if you booked online. 

Alternatively, if you booked in a store you should visit or get in touch with your local TUI Holiday store or give us a call on 0203 636 1790.