2) How do I provide my API details?
Visit our secure API website to enter your details. You'll need to log in using your TUI booking reference, the surname of the lead passenger and your departure date. You'll find all of these on your booking confirmation or invoice.
If online check-in's open for your flight, you can also enter your API information during the check-in process. If you've opted for a seat upgrade, online check-in opens 14 days before you fly. If not, you can check in from seven days before.
If you prefer the human touch, pop in to one of our TUI stores with your booking reference and all of the passports from your party. That way, we can enter all of the API details for you.
Flights with other airlines
For flights with one of our chartered airlines*, you can enter your details the same way that you would with a TUI flight.
If you're flying with another airline not listed above, you'll need to go directly to that airline's website to enter your API details. Use your booking reference for that airline, rather than your TUI booking reference, and you'll be able to log in. For more details, see our FAQs on flying with other airlines.
*Our chartered airlines are Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service, TUI operated by Norwegian, and Volotea.
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