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  1. Am I fit to fly?

  2. Can I take an assistance dog?

  3. Can I take my wheelchair?

  4. Can I travel if I'm suffering from infectious disease, like chickenpox?

  5. Can I travel with a broken arm or leg?

  6. I am travelling alone, do I need a personal assistant?

  7. Do I have to do anything to prepare my Electric Mobility Aid for air travel?

  8. How can I get information in an accessible format?

  9. I have a severe nut allergy, how do I inform the airline?

  10. I'm autistic or have learning difficulties, what help can you arrange for me?

  11. How do I book assistance at the airport?

  12. How can I lessen the risk of Deep Vein Thrombosis?

  13. I have a hidden disability - how do I make myself known to TUI staff?

  14. How can I contact you if I am British Sign Language User?

11) How do I book assistance at the airport?

TUI, Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service and Volotea flights. 

If you need assistance at the airport, you'll need to let us know before you travel. You can book airport assistance online with us using our online check-in service. 

Once you've logged in, select the Special Requests option. Here, you'll be able to give details of the assistance that you, or someone you're travelling with, will need. You can also let us know if you'll be taking a wheelchair on the flight. We'll pass the details on to the assistance providers at the airport. 
Go to online check-in