BROWSE OUR FAQs
Which terminal am I flying from?
Can I take my pet with me?
How do I book cargo on a flight?
What's the Montreal Convention and how does it affect me?
Where can I find out the latest travel updates for my holiday?
Where can I find live flight information for TUI flights?
When will my flight details be available on the TUI App?
I've missed my outward flight and I'll now be making my own way on another flight. Can I still use my return flight?
What happens if my flight is delayed or cancelled?
I've received a text message saying my flight's delayed - where can I find out the latest information?