BROWSE OUR FAQs
Booking your holiday
Changes and cancellations
Customer Welfare/Special Assistance - Suitability of your holiday
Customer Welfare/Special Assistance - general information
Groups and weddings
Holidays to Florida
Holidays to Iceland
Holidays to Lapland
Paying for your holiday
Searching for your holiday
Travel and health requirements
Travelling with Children
Am I fit to fly?
Can I take an assistance dog?
Can I take my wheelchair?
Can I travel if I'm suffering from infectious disease, like chickenpox?
Can I travel with a broken arm or leg?
I am travelling alone, do I need a personal assistant?
Do I have to do anything to prepare my Electric Mobility Aid for air travel?
How can I get information in an accessible format?
I have a severe nut allergy, how do I inform the airline?
I'm autistic or have learning difficulties, what help can you arrange for me?
How do I book assistance at the airport?
How can I lessen the risk of Deep Vein Thrombosis?
I have a hidden disability - how do I make myself known to TUI staff?