Choose airports
  Accomodation Only

Destination List

Select a date

Search

  1. I need a specific seat on my flight due to my medical condition, how can I book my seat?

  2. Can I take medication on my flight?

  3. Can I take a CPAP machine on my flight?

  4. Can I take oxygen on my flight?

  5. Can I carry my medication or medical equipment on the flight?

  6. What assistance can cabin crew offer onboard?

  7. Who will help me at the airport?

  8. Where does the assistance start from at the airport?

  9. Can I keep my wheelchair with me in the airport?

  10. I have a sensory impairment, can you help me at the airport?

  11. Can I take Ashes on the flight?

2) Can I take medication on my flight?

You can take medication onboard your TUI flight. However, you'll need to make sure you bring a doctor's letter or repeat prescription, too - especially if your medication is a liquid, as you'll need this at security.

Diabetics
You can carry insulin and a pen injection device in your hand luggage - but you'll need to let us know about it when you check in. You'll also need to show a doctor's letter or approved diabetic card.

It's best you carry them with you even if you don't think you'll need them during the flight, in case of delays.