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  1. What happens if my luggage is too heavy when I get to the airport?

  2. Can I drop off my luggage the day before I fly?

  3. How much duty-free can I bring back?

  4. What is my luggage allowance?

  5. Can I pool our luggage allowance?

  6. Do I get luggage labels?

  7. Can I carry liquids on the flight?

  8. Can I take my wedding dress as hand luggage?

  9. Do we get extra luggage allowance for our wedding stuff?

  10. What things can't I take in my hand luggage and my hold luggage?

  11. How many bags can I take on my flight?

  12. Can I change my seats or add luggage if I've already checked-in online?

  13. Why can't I add extra luggage when I'm checking in online?

  14. When's the latest that I can add luggage to my holiday or flight booking?

  15. Can I carry a drone as luggage on a TUI flight?

  16. Can I take a hoverboard on my TUI flight?

  17. Can I take a musical instrument on my TUI flight?

  18. What time do I need to drop off my luggage for my TUI flight?

  19. What is my luggage allowance for sport or diving equipment?

  20. How much duty-free shopping can I bring into Mexico?

2) Can I drop off my luggage the day before I fly?

If your flight has a TOM flight number, your flight time is eligible, and you're flying from Birmingham, Gatwick or Manchester*, you can check your bags in on the day before you're due to fly. You can save even more time by checking in online beforehand.
 
We offer day-before check-in at:
 
-Birmingham Airport
For flight times: before midday
Open between: 2pm and 9pm
 
-Gatwick Airport – from the North Terminal
For flight times: before midday
Open between: 2pm and 9pm
 
-Manchester Airport* – from Terminal 2
*This service is available from 23rd June 2022, for flights departing before 9am on 24th June 2022
For flight times: before 9am
Open between: 4pm and 9pm