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  1. What happens if my luggage is too heavy when I get to the airport?

  2. Can I drop off my luggage the day before I fly?

  3. How much duty-free can I bring back?

  4. What is my luggage allowance?

  5. Can I pool our luggage allowance?

  6. Do I get luggage labels?

  7. Can I carry liquids on the flight?

  8. Can I take my wedding dress as hand luggage?

  9. Do we get extra luggage allowance for our wedding stuff?

  10. What things can't I take in my hand luggage and my hold luggage?

  11. How many bags can I take on my flight?

  12. Can I change my seats or add luggage if I've already checked-in online?

  13. Why can't I add extra luggage when I'm checking in online?

  14. When's the latest that I can add luggage to my holiday or flight booking?

  15. Can I carry a drone as luggage on a TUI flight?

  16. Can I take a hoverboard on my TUI flight?

  17. Can I take a musical instrument on my TUI flight?

  18. What time do I need to drop off my luggage for my TUI flight?

  19. What is my luggage allowance for sport or diving equipment?

  20. How much duty-free shopping can I bring into Mexico?

12) Can I change my seats or add luggage if I've already checked-in online?

Sorry, if you've already checked-in online, you can't make any changes to your seat numbers or luggage allowance online. You'll need to contact us to do this as we'll need to uncheck you and change your seats. You'll then need to check-in again and print your boarding passes.

If you're travelling with TUI, Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service or Volotea, please see below. If you're flying with any other airline, you'll need to contact them directly. 
 
If you haven't travelled yet
Please call us on 020 3636 1435. Just so you know, once you've made the changes, you'll need to print your boarding passes again, so they show the updated details. You'll need to print each boarding pass clearly on an individual piece of A4 paper. 
 
If you're on holiday and want to make changes for your flight home
Please speak to your Holiday Rep, who'll check availability for you. Just so you know, once you've made the changes, you'll need to print your boarding passes again, so they show the updated details. Alternatively, you can collect the new boarding passes at the TUI bag drop desk when you arrive at the airport. 

To reprint your boarding passes, please visit our Flight Extras website. If you can't print them for any reason, you can collect them from the TUI bag drop desk when you get to the airport. 

If you're flying with any other airline, you'll need to contact them directly.