9) Can a Marella Cruise cater for customers who are deaf, hard of hearing, blind or visually impaired?
Customers with sensory impairments are welcome, but please be aware that access to the facilities on board, gangway access, and tenders ashore can be difficult. We recommend that anyone who is hard of hearing or has vision impairments should always be accompanied by a fit and able companion to guide and assist them.
However, if someone particularly wishes to travel alone they can speak to our Customer Welfare Team on 020 3451 2585, who will assess the risk based on individual requirements.
Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
Sorry we couldn't help. Please contact us
for more information;
Thanks for your feedback. We'll use it to improve our answers.
Does this answer your question ?