1) Are the Marella Cruise ships suitable for the less mobile and wheelchair users?
Most of our ships are accessible and we'll do everything we can to cater for your needs. Give our Customer Welfare Team a call on 020 3451 2585 before you book your cruise - they'll be able to advise you on things like ship accessibility, bringing equipment onboard, adapted facilities and medical care. If you've already booked your cruise, you'll still need to call us so we can check this information for you.
All of our ships have a small number of adapted cabins for less mobile passengers - they have bathrooms adapted for wheelchair users and wider access. Just remember to make sure one is definitely available before you book.
To check availability, please contact our Customer Welfare Team on 020 3451 2585.
Due to the nature of access to our ships and ports of call, Marella Cruises can only guarantee general suitability for customers who are able to walk independently, and who are not entirely reliant on their mobility aids. In ports where the gangways are flat and it's safe to do so, passengers with a mobility aid may disembark the ship. However, this is not guaranteed. It depends upon conditions generally outside of Marella Cruises' control, such as sea level, weather conditions, distance from the port, and other circumstances.
Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
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