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Travel Information
Can I take Ashes on the flight?
You're welcome to bring ashes onboard a TUI flight. You'll need to carry them throughout the duration of the flight on your lap, and you'll need to show the death certificate at check-in and customs.
Just to make you aware - Customs may also want to inspect the ashes, so please be prepared for this. If you wish to carry ashes, we'll need to add a note to your booking to make check-in staff aware, so please let us know before you travel by calling 0203 451 2688. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.
More questions about Assisted travel
- Can I carry my medication or medical equipment on the flight? View more details
- Can I keep my wheelchair with me at the airport? View more details
- Can I take a CPAP machine on my flight? View more details
- Can I take oxygen on my flight? View more details
- I am neurodiverse and/or have a non-visible disability, can I get assistance at the airport? View more details
- I have a non-visible disability, how do I make myself known to TUI staff? View more details
- I need a specific seat on the flight due to a medical condition, how do I book a seat on my flight? View more details
- What assistance can cabin crew offer onboard? View more details
- Where does the assistance start from at the airport? View more details
- Who will help me at the airport? View more details
