Sun Apartments

This place is amazing, From the owners Mehmet & Roberto to Jack, Chez(toot,toot) Farouk,Sean, Michael and all the rest of the bar n catering staff, to all the cleaners who work non stop, the maintenance people who keep the place looking good, you all do an amazing job and we all had an excellent holiday. The saying "arrive as strangers, leave as friends" is certainly true of SunAparts. Thank you, thank you for making us welcome.

I have been visiting Sun Apartments now for several years. I would class ourselves as one of the regular customers. This year we couldn't book due to restrictions on annual leave, school holidays etc. and the availability of rooms. So, we stayed nearby instead. We didn't have a problem with this and made an effort to go back and visit staff. However, when we did go back to visit the staff at Sun Apartments we all left feeling disheartened. Upon arrival, we greeted the owners Roberto and Mahmet and staff members, Katrina and Jack. They asked where we were staying and said they missed us and we should book back at the apartments next year. They then asked when we go home (we had 2 days left in Marmaris from a 14 day trip). At which point they become cold and uninterested. I can only assume this is because they knew we wouldn't be spending money at the bar for the duration of our holiday. Katrina who has always been nice, helpful and a friend left without saying bye, although she knew we were going home and wasn't going to see them again until next year. The staff can be pushy, they want you to eat, drink and live in the bar during your stay. They will be friendly with you up until the point you stop spending money. They go around selling raffle tickets to 'open the box', raffle nights etc. But this is not why you go on a self-catering holiday - you want to explore, venture to different bars and restaurants etc. We have seen many staff members come and go. They work extremely long hours and in my opinion, are undervalued. I do not know the full circumstances, but one staff member 'Jimmy' felt the need to leave and work elsewhere as he disagreed with management. We liked Jimmy when we stayed. Another staff member, Columbo - he has gone too. The apartments attract an undesirable crowd at times due to the affordability. Personally, I'd spend more money on the rooms with the knowledge i'd enjoy a 'family holiday' rather than being woken up by drunks, large groups and general idiots during the early hours (this happened last year to us). I think this place can do really well, it just needs proper management and to go back to basics. They need to lay off the pressure. Provide good entertainment, affordable drinks. People with naturally want to stay, drink and eat.