Club Aida Apartments

This is our 3rd time visiting Club Aida, and again we haven’t been disappointed. Infact this time the hotel and all its staff have superseded our expectations. Where do I begin... we arrived on 29th August for a 2 week family holiday. I’d arrived feeling a little under the weather but couldn’t wait to enjoy my 2 weeks here. 1st 3 days where fantastic as expected we were made to feel very welcome, we booked in for our Turkish massage and spa day in the hotel, and all the boys booked in with reggie for their hair cuts and Turkish shaves. The restaurant manager went out of his way to help for my nieces birthday ordering us balloons and cake. We where made again to feel very welcome. The entertainment team what can I say... these boys work so so so hard they are non stop and they work tirelessly to look after all ages and make everyone feel at home. Bomba, dodo, chacha, ginger... wow these guys are amazing they are so loving and kind and hard working, they do everything they can to get everyone involved around the pool during the day, and keeping us all happy and entertained in the night. even their dj TJ who you don’t see much of works super hard keeping the music going and the water slide flowing! Mustafa and Halil who work in the restaurant are amazing they worked tirelessly every single day to make sure we where well looked after and our children where happy. So day 4 my little bug had gotten worse.. I’m room bound for another 4 day days when we ended up getting the dr out and I’m taken to the local private hospital where I was diagnosed as having pneumonia. This is where the hotel superseded anything required of them. Murat and Mustafa director/managers went out of the way to make sure my partner and children where looked after, they took all the stress you would associate with being ill abroad away. Our time in the hotel ended up being extended by 5 nights and they let us keep the room without any worry or stress until we where ready to leave. They never put any pressure on us for payments and let us wait until the insurance was sorted for payment. All the staff in the hotel rallied round checking in on me during an 8 day stay in hospital. The maid cleaned our room daily including doing the dishes during this time making sure my family where ok without me there to look after them. The entertainment staff especially, who wanted to visit and check I was ok (but I wouldn’t let them😩😂) bomba messaged me at least once a day to check in on me, and him and ginger kept checking in with management to make sure we where being looked after, and asked my family constantly how I was and if there was anything they could do. I was in hospital and knew I didn’t have to worry which helped greatly in my recovery. On return from hospital I was looked after so well everyone showed me concern and made me feel at ease. I enjoyed my last few days and nights and as always didn’t want to go home. My children had the best time they loved every single member of the team. Thankyou so much Club Aida for everything, especially everyone mentioned above. will we be back? Of course. Do we recommend? 100%. Negatives- 0 Positives- everything

We stayed here for 2 weeks from 28/08/19, 4 adults and 4 children. What an amazing holiday we had. The rooms were spotless with plenty of space. The food delicious, plenty of options for breakfast, lunch and tea. We paid for 4 days flexi dine which saved a lot of money. The waiting staff were amazing and always available to take drink orders with a friendly attitude. They restaurant manager also arranged balloons and a cake to celebrate my daughters 8th birthday at a small cost. There was plenty of restaurants within walking distance. Cousins was a particular favourite of ours. The beach wasn’t too far away and the main harbour was just £3 in a taxi. However for us, the holiday was made by the entertainment team. They were full of energy and kept us entertained from 10am until 11:30pm every single day, with music, dancing, activities around the pool and providing entertainment of an evening. The comedy dance shows were hilarious and one of my favourite shows to watch. My children became very attached and were heartbroken when it was time to leave. They would go out of the way to ensure that your holiday was the best it could be. What was a lovely holiday was made amazing by the entertainment staff and I cannot thank them enough for making our holiday so perfect!!!! Would recommended this hotel to anyone and hope to go back myself next year!