TUI BLUE Palm Garden

I have nothing but praise for all the staff and management at the TUI Blue. We booked with TUI and had our flights with Thomas Cook but this was not an issue. I paid the extra for the Suite and a high floor and when we arrived after what was a long day due to a delay departing Cardiff, was greated with a smaile and Tea and a bite to eat. On getting to our room we found fruit, water, wine and Turkish delights. The room was immaculate thanks to Fatma. She is at the top of her game with cleaning. The TUI Blue is surronded with palm trees low level buildings and spotless. Breakfast is something that has to be experienced, the choice is great. Fresh bread of all types, fruit, yougurts, cheeses, eggs, and the list goes on. Being a bit of a Coffee snob I can definelty say they have it down to a fine art made by people and not a machine. Day 1 white sugar by Day 2 the staff always brought me brown sugar. Lunch was the same loads of choice but the best was in the evenings. So much choice and real Turkish meals also. I loved the way the hotel also catered for children in a seperate area and low level service for them. The beach is kept clean and the jetty is a great place to soak up the views. Yes the pool can be quite busy and finding a sunbed/lounger is a tad boring but I preferred the beach. The water fridges are a great touch if you need bottled water. Cansu is so understanding and Alex the German TUI Blue rep was outstanding getting us a table at the A La Carte Resturant when it was over booked. The TUI Blue app is a bit clumsy, but we booked archery and I used the gym and my wife had a Turkish Hammam. The Wi Fi needs a bit more investment as the hotel needs more repeater stations and lines. Can I fault it? NOPE!! Will I return? YES!! The staff, the service, the managemet are all there to help and offer service with a smile. Nothing was too much trouble. The on site barbers were great and I had 2 cut throat shaves with them. Getting out and about was so easy. Little minibus every 15mins just outside took us to Manavgat to the local market and bazar and walking around we found loads of shops and cafes. Turkey has come a long way to when I last visited which was over 12 years ago. German efficency and Turkish creativity all mixed together to make a great resort. I could go on and on but enough. Thanks to Cansu, Alex, Fatma and all the staff and managment for making me and my wife so welcome. See you next September.

The hotel is beautiful and clean. Plenty to do for children with the clubs, beach, slides, golf etc. Those into keep fit will have a gym and at least 5 different classes running a day. The two speciality restaurants are a must. The main buffet is about as good as its gets on all inclusive. We had two room 2402 and 2406 which were both ground floor around mid way through the complex (there’s one big strip between reception and beach). The staff here are brilliant especially the exercise instructors and the front desk staff. When my mother was taken to hospital they laid on a free car to take us there, packed food, arranged taxis for visits, phoned the hospital and photocopied and emailed my forms all free of charge. As the hotel shuts down today (31st Oct) they even said we could keep the room on until our coach arrived free of charge. To be that is service and customer care right there. The day beds are also worth paying 35 euro for as a family treat. Room cleaner was excellent and there’s a big supermarket right outside with every handbag and tshirt you will ever want! Thank you for a great holiday Blue Palm Garden Team.