Hotel Barceló Santiago

A great hotel, super helpful staff and a great location. We booked direct with the hotel. Everything was great. We did yoga most mornings overlooking Los Gigantes, went on numerous trips, walking, boat, and coach trips. Really enjoyed our visit, helped by warm sunny days 22-24 in January!

The street side is subject to extremely loud live music from the route66 bar opposite the hotel, even despite police inteventon, you wil still have the noise well beyond 0100. So no restfull nights in this wing of the hotel. Rest of the hotel is fantastic, food is great, staaf isa fantastic and the view is magnificent..

We stayed as a family of 3 in 2 rooms on the 5th floor. with views out at La Gomera. The hotel is massive when you get inside and see all the levels, that said it being a cold Christmas at home and it being a sunny warm Tenerife it wasn't rammed round the pools or on sun beds.There is building work going on, a coastal path that'll be nice once done but I imagine a pain for people who look out on it daily. We booked on booking.com and flights via Tui and opted for a private taxi transfer - we travelled with hnd luggage so we could get checked in ASAP. They'd asked prior to arrival if we wanted to upgrade to All Inclusive which we did. Checkin was good - free fizz whilst we waited then a great room looking at La Gomera, we arrived Christmas Eve so bundled into Pool Bar for a couple of pre meal drinks and then explored the buffet - not sure if it was late or pre Chistmas but veg was over cooked, nothing looked interesting and when we did get food it was luke warm. Next day breakfast Cava available and a nice warm day - breakfast was better than dinner and usual egg staation, continental meats and cheeses, breads, pastries and churros/doughnuts a sugar fest if you wanted. Lunch was nice - not too rushed and a good selection of hot (tepid) and cold food plus a glass or 2 of house white. Then onto main event Gala Christmas dinner - very nice meal hot food, different stations with different countries Sushi, Spanish and ubiquitous "international" - a good meal though. Boxing day - might have been my downfall - Sushi was again available I had some and then was uncomfortable for a day - where I had to be near a toilet every 20 mins as I had watery diarrhea. Mrs Yorkie checked on my every couple of hours but I was confined to bed - found a pharmacy & some pils and potions cured me by the next morning. Then that evening Mrs Y went down with the same & Jnr Y in a separate room followed. We're seasoned travellers - Mexico,Thailand street food no problems, Australia, NZ, South Africa heat, drinking all day (and night) outback god know what we ate - no problems. We've been to West Tenerife 3 time previously (Costa Adeje) All Inclusive - no problems. We loved this hotel, we loved the views and when we'd recovered we went out to eat and loved the restaurants near by (nearly burnt my mouth as the food came out hot!) but just this one incident... The Manager said it was a seasonal airborne bug - we suspect if that's true the occasional sewage smell is to blame. Any Others