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    Spring Hotel Bitacora

    OOOOO Plus

    InPlaya de las Americas, Tenerife, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 4317 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Spring Hotel Bitacora is a family favourite thanks to its A-star location and pool scene. Plus, it’s only minutes away from the shops, bars and restaurants of Playa de las Americas.

    The Spring Hotel Bitacora’s main selling point is its location – the hotel is just a 10-minute walk from the beach and only a bit further from central Playa de las Americas.

    Families have it made at this hotel. There's a big adventure playground, along with two pools and a buffet restaurant.

    • Rooms: 314
    • Lifts: 4
    • Building: 1
    • Floors: 8

    Things you'll love

    • Close to the beach
    • Family-friendly pool area
    • Adventure playground
    • Free Wi-Fi zones

    Location

    • Sandy beach, 500m away
    • Resort centre, 800m away
    • Bars, shops and restaurants at the shopping centre, 250m away
    • View Location

    Skytours

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    • Fantastic value for money
    • Wide range of destinations
    • Opt-in extras like in-flights meals or a larger luggage allowance

    Find out more about Skytours »

    SPECIAL OFFER

    Honeymoon Offer

    If you're spending your honeymoon with us, you'll receive a free gift in room on arrival. In order to qualify. Please contact us after you have made your online booking.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected alcoholic and soft drinks 10.00-24.00. Selected wine, sangria, beer, soft drinks and water served with lunch and dinner. Snacks, tapas, ice-cream and cookies 15.30-17.30.

    Facilities

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      accommodationData.facilities
    • 2 outdoor pools

      There are two outdoor pools here. The pool snack bar is conveniently located in the middle so it's easy to get a drink. One is huge with a kids' pool section complete with a waterslide. While sunbeds and parasols line the sun terrace.

    • Playground

      There's a range of play equipment for children aged 4-12 years.

    • International buffet restaurant

      Breakfast, lunch and dinner all take place here, and there are themed nights from time to time.

    Rooms

    View all rooms
    Just arrived here for 7Nights.
    02 Dec , 2019 Charles W, 186487
    This is my first visit to Tenerife and I must say , the Hotel Bitacora takes a bit of beating in all ways., food excellent ,accommodation first class , amenities second to none and all staff are very good ambassadors for the establishment , I would highly recommend this hotel.
    Winter break
    27 Nov , 2019 C8875EFjanm, 190793
    Had a break at the Bitacora hotel. Our 8th floor room was lovely. The pool area was fine except for selfish people using two pads from the loungers leaving others with none. Hotel said beds couldn’t be reserved but we saw them reserved every day, sometimes till late afternoon. The food wasn’t good. A lot of the choices weren’t labelled so you didn’t know what it was or what was in it. There was not enough staff to reset tables so you couldn’t find anywhere clear to sit. The staff worked hard but there weren’t enough on the floor. My partner had stayed at Bitacora a few years ago and said it had deteriorated since then. Hotel will be closed from March till July for refurbishment so I hope they take note of the restaurant issues.
    all good except the evening meal which normally provided very tough meats
    24 Nov , 2019 Robin F
    stayed many times in the past and feel apart from breakfast the food has declined in standard over the past two years tough meats [steaks and chops] .no reply from manager after complaint made!!!! staff very friendly but manager never answered our complaint
    10/10
    24 Nov , 2019 Mumof2_leeds_1984
    Had the most fantastic week here in early Nov 19. Travelled with my 2 children and also my parents and sister. Me and the children had room 439 which was clean, modern, spacious and comfortable. There was a fridge which was free and the safe was (I think) 3 euro per night. The food was fantastic. I've been to this hotel before in 2015 and 16 so knew it was good but I think it was even better this year. The renovations to the restaurant did make it a little busy at times but wasn't a huge deal. My kids can be quite fussy eaters but there was always something they could enjoy. We were all inclusive so the kids could also grab snacks round the pool. The facilities for kids are brilliant, the park, football court and kids club were great and the animation team really are amazing and always made my kids feel so special. The Dragon's Den room for kids on an evening is brilliant, my son still keeps talking about Alfie who works in there! I will definitely be returning next year - the kids wouldn't let me take them anywhere else! Looking forward to seeing the pool area after the renovations next year too! Keep up the good work Bitacora!
    Disappointed
    22 Nov , 2019 Eileen D
    Stayed here at least 5times in the past.all aspects remain very good apart from the dining experience I would always have given 9/10 before in this area but this visit I would rate the food experience 4/10 . For quality. display .and choice. Loads of food with no flavour is my only description.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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