Hotel La Siesta

2 week holiday booked in a panic after losing out Thomas Cook Holiday. Took half an hour to book in and we were first to the desk. Try as I might i could not get eye contact with the receptionist as he was fiddling with his computer then walking away to talk to a colleague. No explanationof where the room was , or anything else about the hotel.just pointed to the paper he gave us, They will only rent you the fridge if you take their package of soft drinks, I explained that I was happy to pay the full price, and not have their package, asked me for a prescription as that was the only way he could give us the frodge empty! Paid for their package, On departure, we were told we had to pay again. Luckily we kept the receipt and they removed it from the bill with bad grace. The room was very tidy, and the service frst class, clean towels and sheets almost daily. The food in the Restaurant was bland but plentiful, with no idea how to produce an English Breakfast. The ambiance there was closer to a canteen that what you would expect from a 4 star hotel. Overall 3 star at best. Great location at the crossroads of Playa de Las Americas and Costa Adeje.

Hotel is in a great location with lots to see and do near by, very clean and tidy, lovely pool areas for sunbathing. Staff are very friendly & helpful, apart from some of the reception staff who seem miserable and borderline rude (You know who you are). The food is standard all inclusive buffet style, reasonable quality and well made, we always found something to eat, although we did out a few nights as the food on those evenings was more aimed at continental folks taste. Pool bar always had 5-6 people queuing up to be served but your on holiday so what's then rush...right?? Jose Ramon made the wait worth while, really nice bloke, very chatty and always had a smile. Main bar serves nice drinks on the all inclusive package and its a nice area to relax and watch the show (the snake show was particularly amusing, especially the aggressive cockney who was trying to sell photos of your kids holding a snake afterwards.... get a grip mate we're on holiday, not there to be ripped off) The rooms are nice and clean, maid was in everyday and left it immaculate. We paid and upgraded to the alexander suite as it states 'Nespresso coffee machine' as one of the perks of the upgrade.. great I love a decent coffee in the morning, and there is a Nespresso crupps machine, unfortunately you only get 2 capsules on arrival, you have to pay for them there after for the rest of your holiday, after upgrading to a room which is advertised as having this as a facility (que hotel manager to say that Jet2 didn't explain this on online website and its not the hotels fault) I thought this was very poor. The pool doesn't open until..........10AM, ........ yes that's right....10AM......and the sunbeds are chained up until 09:30-10:00AM....great when it's red hot and you have kids that want to play in the pool, which when it does open does not allow inflatables in, again great when you have small kids who want to play........because they are on holiday!!! Sun bed towels are available, at €15 deposit per towel and €0.50 per day per towel charged to your room, there is a little shop outside hotel that sells towels for €4. So, to summarise, Hotel is lovely, All staff are lovely ( reception staff need training on smiling more and being a bit helpful, people are on holiday and don't want miserable obstructive staff) Food is decent enough Entertainment is good (especially the girl from animation team) Rooms are lovely But the extra costs for coffee when upgrading annoyed me, and the rules and opening times of the pools are enough to put us off going back, which is a shame because without these things letting it down I'd have given 5 star review and gone back again next year... looks like we're going back to the Gran oasis resort instead.

We had booked a room with unobtrusive view of pool all we could see was trees! We did complain and was told they would move us but we had to wait for another room to be available. 3 days later is not acceptable as we didn’t want to waste our holiday packing and unpacking again so we decided to stay in the room we were given. Our room also had a coffee machine, we got 2 pods but after that we had to pay1 euro per pod. I want to supermarket and got 10 for 2.71 euro. We were half board but after first night in what they call a restaurant (I would call it a works canteen) we decided not to eat there again as it was disgusting. We did go in for breakfast and lunch occasionally but you can only eat so much ham and cheese! Hot food no it’s Luke warm, reception staff not friendly but probably due to the amount of complaints they have to deal with. If you’re leaving late don’t expect a courtesy room as they only have one and there was a queue when we wanted it. We were told we could shower in room by the pool. It was disgusting it smelled like a sewer.i did complain to reception but they were not interested. I was told if I wanted the courtesy room I should of got there earlier. After staying in Adeje at the hovima la pinta which was amazing we would rate the his hotel 2* definitely not 4* on a positive the kids club was good but cleanliness around pool dreadful, the pool area was not cleaned all week. Would not recommend this to anyone