Las Piramides Resort

Arrived late in day no rep otherwise We would have booked out there and then,spent the night in town excellent,back to hotel bed up next morning no toaster for bit of toast for town,shower head knocks you out,all you get then from the cleaners is new toilet roll fresh towel every other day,and sheets straight,floors and work service never wiped moped or brushing,all the floors around the hotel are a disgrace never mopped,on several occasions we saw the cleaner just walk around with mop and bucket but never used,gentleman at reception who I took to be manager never spoke to me just pointed to member of staff,we came back after a night out there was an elderly couple sat in pj,s she was poorly my wife a nurse asked if she was ok but she was feeling sick she had eaten in the restaurant had fish,my wife went to the reception and asked for an ambulance to told that’s 100 Euro no one came over to see how she was,would love the people who give these stars to them stay there yourself for a week you will take at least 2 off them if not all of them.

Went for a week over Christmas, had read the reviews before hand and decided this was in our budget for last minute, wished I had of paid a wee bit more for a better hotel, this hotel is very rundown down. Our room was clean and we got fresh towels regular, we went all inclusive the food was fine but the drinks awful, I can understanding getting plastic cup round the pool area, but to have a drink in the grubby wee bar at night you where giving plastic cups to drink out of it felt like I was at a house party instead of a hotel. The noise levels during the night where terrible people banging on Doors and screaming along the corridors where quite alarming. One last thing the streets surrounding the hotel where littered with rubbish and grotty looking. I would go back to Tenerife but not this hotel.

Went for Christmas couldn’t fault the room and the. Cleaners were lovely clean towels every second Day etc. not much for the kids to do during the day. Was to believe there was entertainment never saw it . the only thing was at night walking up to the hotel there were a number of people Robbed, the talk around the pool every morning was some couple / person mugged walking up the night before very scary.