Aguamar

The hotel itself is nice, the apartment was clean with plenty of space and a balcony. The reception and housekeeping staff were helpful and friendly, however the maintenance man was rude. The pool was quite cold but ok when the sun was on it, with a small shallow section for young children, plenty of loungers when we visited in November. My 2 year old enjoyed the hotel playground and the soft play area. However the food was awful- every meal was cold even if you were the first people in the restaurant when it opened, no child options, terrible coffee from a machine which was turned off for the evening meal, same bland dishes repeated, hardly any vegetables (mixed frozen veg served most days) one dessert option or ice cream, with the same bowl of tinned mandarins seemingly in the fridge for days. We mentioned that the food was cold to reception but nothing changed. We ended up paying to eat out a few evenings as we couldn’t face the terrible food which is disappointing when you’ve paid for half board. I would recommend only staying here on a self catering basis as the hotel itself is nice but the food really lets them down, there’s plenty of good restaurants a ten minute walk away on the seafront.

The rooms are clean and comfortable. All the necessary stuff needed in the kitchenette to make hot drinks and basic food. The hotel itself was extremely clean and the cleans are very friendly. The pool is small and you have to get up early to pick up a sun lounger and move it to a spot where the sun will be. Food in the restaurant is the only major let down as it is basic, not a lot of choice and quite bland during the evenings. Breakfast is much better. We had 20 pax in our group and expected to be in twin rooms. Instead we was 3 per apartment. Not to bad for a family with the children staying on a bed you pull from under the couch but not my cuppa tea. On asking the reception how much another room would be on a room only basis, he quoted me more than the whole holiday cost. Not very helpful at all. The hotel is also one of the further most out the way towards the end of the town but there are a few bars and shops near by.

Stayed here as a family of 2 adults and 2 teenagers in a 1 bedroom apartment for 2 weeks during December. I requested a top floor room when booking which was honoured. Unfortunately for me as a sun lover we requested to move as there was no sun on the balcony at all being the winter. They moved us as soon as a sunny room became avaliable. Top tip.. Specifically request a room on the sunny side as only one of the three avaliable blocks get sun at this time of year. The staff are excellent, very friendly and helpful and the cleaners are spot on! Unfortunately this is where the good review ends. The 1 bed apartment is too small for 4 adults or teenagers. At least 3/4 of the time the smell of the drains in the morning was unbearable. The beds were all rock solid, even the kids had sore backs by the end of the first week. The pool area is smaller than appears and the vultures wait in the bushes before the poor cleaning ladies have even finished the pool area, waiting to place the sunbeds, a good hour before the sun even comes up. The apartments and pool aren't well positioned for a December break as the sun is only on the pool from around 10 until 3.30 where as other places have it from sunrise till sunset. The staff all deserve a 5 star rating but facilties I would rate as 2 star. I would stay here again, in the summer months and as a couple, but wouldn't stay again as a family or in winter