Arenas Del Mar

If you are looking for a quiet,relaxing holiday guaranteed hot weather and all inclusive this is the perfect place for you. We were greeted with a non alcoholic cocktail when we arrived and given information of everything the hotel offers. The hotel is clean and well presented when you arrive and it looks beautiful inside. We was upgraded for free which was an extra added bonus obviously we didn’t ask any questions. The pool is a good size and the area surrounding it is ample for the plentiful beds for you to use. The spa is great to visit and reasonably priced. The entertainment provided by Cara and Fabio is good fun and a good way to meet people staying at the hotel, we met some great people and had great laughs. The beach is on your doorstep but definitely be careful of the rocks! There is a local shop next door we’re you can get everything you need from 9am/9pm. The hotel runs trips for a reasonable price to all the great attractions the island has to offer. The staff are very friendly and welcoming and the rooms are kept spotless with fresh towels and bedding provided everyday. The only reason I did not give this a 5* review was because I couldn’t give a 4 and a half. My Fiancé is vegetarian and she found it difficult to find things without meat or fish content that being said she didn’t go hungry. I’m not vegetarian and the food was beautiful and different everyday. The entertainment finished at 11 and drinks stopped at 11 so no alcohol provided after that which was sometimes a blessing in disguise and most of the time annoying. Like I said there is a shop next door. The wind is relentless which is due to the costal location but it actually cools you down during the day but at night it howls. Last of all you are about a 25 minute walk from the local nightlife/daylife or €7/10 in a taxi. I will definitely return to this place without a doubt.

Just returned from a lovely week in this quiet hotel . The only negative was the housekeeping- and as mentioned previously, the quality of the pool towels . For a four star hotel to even hand out threadbare towels with holes in , let alone not have enough available to exchange change them , is very poor. The cleaners were unable to access our room because their master key did not work , as we found out when one of the cleaning staff explained it to us , but the cleaners had not reported this to Reception but had just not cleaned our room . And as said by other reviewers , I reported three times in two hours that the pool toilet was out of loo roll - a 4 star hotel should have better checks in place. And again as other reviews say , the milk was never replaced in the room after the first day Having said this , the rest of the hotel was spotlessly clean , every staff member we met , were friendly , smiling and helpful. The Spa was lovely and had two excellent massages. The food was well presented and freshly cooked , I enjoyed all the different varieties of fish on offer, but again for a 4 star could have been a bit more imaginative. The al a carte was a delight - excellent innovative food ( mainly fish) that tasted amazing , well done Monica and her team Nothing was too much trouble for any of the hotel staff and they worked non stop. The pool area was well set out and again spotless . I would hope that the hotel managers would actually reply to some of the negative points raised as they really are simple fixes and all cover the same points Substandard towels Lack of tea and coffee replacements Inconsistent housekeeping cleaning of the rooms Lack of monitoring of the pool toilets I would stay at this hotel again because of the staff , location , the Spa and the fabulous, amazing Al a Carte restaurant