Iberostar Las Dalias

I really wanted to give 5 stars because these positives: Food was excellent. If you like seafood it’s heaven every day Staff are lovely Hotel is very clean and in a great location Pool and adults only area great...even though we did have to stand behind a barrier in the morning before allowing us to get sun beds (had never experienced that before and worried what it’d be like in the peak of summer) Rooms were good but and very clean Drinks were local spirits etc but very good. Soft drinks branded eg Coke, Fanta. Cocktails were good and the special coffees. The one big negative was the ridiculous dress code for men for dinner...trousers only. Trousers includes ripped jeans and joggers. My husband and son only had shorts and so we had to go to H&M and buy trousers. Christmas Day Gala Dinner we were dressed up only for me to queue for the Beef Wellington behind a lady in gym gear! I kid you not. Some of the things worn were far from giving the impression they were trying to achieve with trousers. We were not told this by Jet2 Holidays as the hotel insisted we should have been. So be warned...take the men folks trousers! I’d definitely recommend this hotel. I’m very fussy but was happy with the most important aspects of the accommodation.

Excellent stay at this hotel highly recommended. Room was cleaned everyday during our 7 night stay. Staff were excellent from the minute we checked in. Asked to change our room as all I could hear was traffic so was moved higher up the hotel and had a great view. The only thing needed is an up to date gym

So to many people who never been to Iberostar Las dalias and to those who come often. Listen to my review of the hotel. Me and my parents have came to this hotel for years (can't remember the exact number). Anyway, this was the first time we were back at the hotel at Christmas and New year in 2-3 years. We were impressed for most of the holiday.The weather stayed good for most of the holiday with a few days of overcast and quite windy on Christmas eve it was the warmest day at 29 degrees Celsius according to the board but usually stayed at 23 to 25 degrees. The hotel's Christmas decorations were nice in the areas that were put up but seeing some more decorations going up a day or so after Christmas was quite the surprise to see. Reception was full of nice and helping staff who were helpful when something was missed in the room cleaning. The room we had was pool facing on the 4th floor but the main issue we had with was with air conditioning, for some reason it felt low no matter the setting of it. After cleaning we would find the a/c off and on a warm day that makes it difficult to stay in the room. Plenty of sockings for charging phones, tablets and other electronic devices. Cleaning was okay but few times they won't refill the shampoo bottle or leave us enough towels or a water bottle. Food in the restaurant for breakfast was always good for many different people and lunch also but when it came to dinner, it was noticed that there was repeating themes (cakes theme at least 12 times) but on all of them there was still something to eat most of the time (best theme was mexican). In the restaurant in the evenings there was a lot of men who were or did at first come in with shorts on but then told come in long tousers. I also thought the restaurant looked under staffed for the number of guests that were in. I did also notice that some of the plates,glasses and cutlery were not cleaned properly. The bars had a good selection of drinks and plenty of staff on them. The pool area opened around 08:30 each day but sometimes later or earlier. For Christmas day and New year's eve they had a gala dinner on with drinks before entering the restaurant and show afterwards. The new years one was much better than the Christmas one into terms of presentation, set up and choice of food. The live music upstairs at night in the lobby is always nice and relaxing to listen to when you don't want to see a show like flamenco after already seeing before. I saved the best for last - the entertainment team. All of them are fun to chat with and will sometimes join in on their activities like the dance at the pool or the foam party. A favourite activity was the bingo and when one of the entertainment team would come out dressed up was very good(Jack in a Santa's little helper outfit was fun).When the team did a show they would all be in that day. The shows they did were around the world, Michael jackson, Best of the best and The greatest showman (must see).At mini disco me and my father got a try at being the mascot when our favourite member was doing it. The other shows were good mostly the singing ones were liked a lot, acrobatic ones were also nice but we avoided flamenco as said earlier. For Christmas and New year, the entertainment team did a show on them, around the world for Christmas day which we saw before it wasn't as brilliant as new year's show which was the greatest showman and if you want a recommend show to see it is that one. The show had a singer, acrobats and the entertainment team dressed up and dancing. If you don't get a chance to see the full show, don't worry the best of the best has some of it in it. After the the greatest show, the singer stayed on to sing more and then did the countdown for the bells. The party then continued indoors with a do booth and the entertainment team dancing and partying with us. During the day, there is a fashion show on by the pool and Mark sometimes takes part in it either in his normal entertainment clothing or dressed up but also so did Vlad. Big shout out to entertainment team for making the holiday memorable and hope see or hear from your again especially Vlad, Mike, Jack, Mark, Miguel, Lindsay or best of the best and The favourite by a close contest - Rachel. I finish by saying that it always the staff and entertainment team that make this hotel great but 2-3 years that was not true as the team felt lacking but now I can say that it back to being great again and I hope it stays like when we return in the coming years. Before I go, i will thanks for reading this review to the end and I will put out a reminder for people who are going to this hotel in the near future, take a good look around the hotel as it might not be the same when you return the next year at Christmas and New year.