Hotel Royal Garden Villas

The small unassuming doors on the outer walls of the hotel gives you no clues as to what awaits you, stepping through the doors you are transformed in to a level of tranquil excellence that is hard to find in Tenerife. Once inside you can see that this hotel has been put together with a creative eye for detail. Whether it's the main pool area, to the dining room or the very nice villas there's a touch of class everywhere you look. A special mention should go out to Fiona the hotel manager as she was very helpful and welcoming during our stay. In summing up we will be booking again for next year.

What a class act Fiona McAndrew is! She is the general manager of this first class villa-hotel. We had 10 days of fantastic service and luxury. We stayed in the three-bedroomed Bora Bora villa, complete with two very large terraces and a small plunge pool. The food in the restaurant for both breakfast and dinner was top notch. We had evening meals on three occasions and the service and gastronomic experience was as good as you would get anywhere. I proposed to my boyfriend of 25 years during our stay and I had been in touch with Fiona and her events manager, Lydia, for many weeks. They arranged everything for me. From flowers, music, drinks, menu, villa decoration, dinner location and they even went to the trouble of giving us the gift of a Mariachi band!! Incredible. So many staff members to thanks....Lydia, Damien, Isabel, Madison, Allessandro, Mike, Catherine, Helio, Rockay (spelling!!) and so many more who we didn’t get to know personally. All impeccable. (Mike in the restaurant is a tonic! So funny....and makes the best steak tartare in the world....I know because he told me so himself!!! LOL!) There is a great facility - a WhatsApp number direct to the receptionist. We found this very helpful. The villa was beautiful and had everything one would need. But it’s the people who make a holiday for us and we were blessed with fabulous waiters, waitresses, bartenders, receptionists, managers etc....but this all stems from one source....Fiona McAndrew! We can’t wait to return to this marvellous hotel. Thank you.

We booked a last minute, week long break at Royal Garden Villas in October 2019 and are so pleased we did. The moment we stepped through the entrance doors we were transported to a relaxing, atmospheric oasis. Our room (Villa Sofia) is stunning and expansive, with a beautiful bedroom, sitting room, well equipped kitchen and sprawling bathroom with corner bath and huge walk in shower. The outdoor area of the villa is lovely with well thought out furniture and plunge pool at the perfect temperature. The communal areas are similarly well thought out, with every walkway lined with gorgeous plants, flowers, fountains and quirky touches. We enjoyed using the main pool and were very often the only people using the area. The view from the pool is beautiful and the loungers are luxurious. We also enjoyed the stunning spa pool on a number of afternoons and were the only ones there on every occasion. The food is very good. We enjoyed breakfast every day, lunch by the pool, room service on our terrace and dinner in the main restaurant were all of a very high standard. To adress a couple of negative comments that I've read in other reviews; there is indeed some road noise noticeable if your terrace is on the bottom level of the hotel as ours was, but it's not intrusive and easy to ignore. Once inside the villa with terrace doors closed, you can't hear anything from the road. Location wise, the hotel is in a relatively secluded spot above the village of La Caleta and not situated within a resort. But if the 20 minute walk down isn't feasible, a taxi to the village or nearby Playa Del Durque (with a wider variety of restaurants) takes a few minutes. Reception generally have a taxi waiting for you within minutes when requested. The most notable feature of Royal Garden Villas though, is the excellent level of service. Nothing is too much trouble and the staff in every part of the hotel have mastered the balance of providing fantastic customer service, without being intrusive at any time. They are a real credit to the hotel. I also have to acknowledge that after I left a rather bulky hair appliance behind, the reception staff have offered to send it on to England for me, for which I am extremely grateful! All in all we had a wonderfully relaxing and luxurious stay and wouldn't hesitate to recommend the hotel.