Hotel Gran Tacande

This was our second visit to gran Tacande & we were not disappointed , we stayed from 22/12/19 for the Christmas period & really enjoyed our stay .We stayed in a suite with the 5 senses package .My husband & I had a 25 minute back massage which was fantastic & my husband had a 80 minute full body treatment . I didn’t get chance to have mine which I wish I had asked if I could of had it when I return in March for our next holiday as the treatments are fantastic along with the spa . Staff are all super friendly Jellie & Julian are just two who both recognised us from our previous visit in January .Our suite was beautiful with fantastic views however only one complaint I would have was it was really noisy each morning the bins got emptied at 4.30/5am This woke us up & was very loud which was rather annoying we were in Suite 637 we were right by plaza Del Duque .Christmas was a very relaxed affair however the hotel was decorated beautifully & very classy . We had the pleasure of going on the train with Father Christmas on Christmas Day around the resort which was lovely along with a glass of Fizz with management . Breakfast Buffet has everything you could possibly ask for ... excellent quality of food .San Sebastian area is so chilled & has the best views this really is a lovely area to relax in the sun . Location is perfect straight out to the beach & you can walk right to some really nice restaurants or left to Costa Adeje . Hotel overall is fantastic , a true 5 star & everyone looks after you . The weather was amazing 28/30 every day like summer .We are returning March 20 for another winter sun holiday .Thank you Gran Tacande .

This is our third visit and we are here at the moment, sadly leaving tomorrow. Once again we have had a wonderful stay, so much we have booked again. The rooms are beautiful and well maintained with lots of room. The beds and pillows are so comfy. The food is excellent, lovely breakfasts with so much on offer. The New Years party is outstanding and the staff work tirelessly. Pool area is stunning. Lots of really upmarket restaurants around within easy waking distance and a very upmarket shopping centre next door. This location is what makes this hotel. The staff are incredible, work hard and are so friendly. We loved a pre dinner drink at the roof top bar, absolutely stunning. A must is the spa with very relaxing treatments and jacuzzis etc.

I generally don’t review. Gran Tacande is excellent. Brilliant location with the Del Duque shopping centre our front and Playa Del Duque beach and the most upmarket promenade out back. The lobby and main areas of the hotel are as you would expect 5 star. Top notch food especially breakfast. Outstanding facilities. Most of the hotel had recently been updated. The rooms are modern, clean and spacious although some may not like the open plan bathroom concept. The spa with the wellness walk through is wonderful. Staff. As previously reviewed they are polite, actively engaged with the guests and always smiling. Mention to Grigiol on guest experience and the two guys on the egg/omelette counter. Special mention to Julian from guest experience. What a nice chap. Always about, always smiling, always enquiring if you are ok. He also sorted an issue with our room efficiently and without fuss. If your going pay a little extra for a gold class room. Nice little add ons the most important being access to San Sebastián Plaza. A quiet gold only bar/warm infinity pool with plenty of loungers on the 4th floor roof. Absolutely made our holiday. We had one of the suites with swim up pool. The room was stunning. If there is enough of you for two suites I would recommend suite 12 (where we stayed) and 13. You will then have your own fully private swim up pool right on the action but also be able to access San Sebastián if required. The hotel and staff made such an effort for New Years Eve. High end theme, high end entertainment. All the staff were involved and smiling. Opera singer on the huge ornate main staircase was outstanding. I am sitting here now on San Sebastián in the sun with cool cafe Del Mar music playing discreetly in the background waiting for our transfer home. Back to reality. Very very minor points: 1. The bath mats are too small especially for bathrooms that form part of the overall room so you end up with water everywhere. 2. There’s not enough clothes hooks. Some by the front door and a couple more for towels etc would be helpful. 3. An English movie channel on the TV Go gold. Happy 2020