Insotel Punta Prima Resort and Spa

We visited this lovely resort twice. Both times in the October half term. Our children absolutely Ioved it. It was our first holiday abroad with them and also on a fully inclusive holiday. We were a little unsure what to expect but it wasn't so lovely. I would whole heartedly recommend Insotel to anyone considering going and think it is great value for money and brilliant for families. The discos in the evening my two really enjoyed and the food was always plentiful with good choice. We spent lots of our time by the pools on the the beach in the neat by town. It was pretty quite but to be expected at the time of the season and was what we wanted.

Enjoyable 1 week family holiday beginning of October. Rated 4*+ Already booked to return in May next year in a Superior room. Taxi €25 to the airport - use the meter or agree in advance. 30 mins. Don't use the coach as it drops off at others hotels and you miss the check-in queues on arrival by using a taxi. Stayed in 2 bedroom standard apartment. All staff very helpful and professional. Official 5* (TUI 4*+ & TA 4*) and so attracts highest rate of daily Tourism Tax per adult, pay on arrival locally, accepts Cards, €4 per adult per day (not night), so €64. Porter service included and very useful for a large family, the Club Car taxi took the children (and luggage) to the room on arrival :) Food and Drink fine, plenty of choice and branded alcohol included. Good Spanish DO Wine (red, white, rose) and Brut Cava by the bottle. Port, Sherry and some good Rums, i.e. Havana Club 5 years available. Best coffee from Main Showroom Bar. Only 1 a la carte restaurant open (italian) in evening not usual 3, due to season and 1 very large Buffet with 3 indoor areas and serveries (rotated to avoid overcrowding) a huge outdoor warp round terrace (best place to sit) 3 times a day with a daily changing themed dinner - which was excellent. The Italian was open for seated a la carte lunch every day so we ate there every day. Excellent. Unfortunately The 1 allowed a la carte evening visit was very very poor with burnt pizza for children and very fatty thick grissle steak entrecot and very few staff. A lot of people did not even turn up for their booked tables leaving the restaurant wierdly quiet and no music. Facilities excellent: Indoor pool and spa included plus 3 Playgrounds, Kids club and washing machines and driers (free) too. Sports all incl: Gym, Squash, mini Sports hall, Tennis, Archery, Indoor pool (28oC) and Jaquzi (30oC) and Full on Spa with another indoor pool steam room and sauna and circuits (€10 per person per day) - bargain! No heated outdoor pools at all. Very disappointing. Outdoor pools all 24oC. Could not use any of them. The children's pool at least should be partly heated. Indoor pool was a real saviour on cloudy mornings as open to children 10am to 2pm and included. Pool Towels were a real faff. Had to pay €80 for 4 towels on arrival by card and could only change them 3 times a week at certain times and then had to refund payment card €80 on departure. The system could be improved. We actually lost out on £10 in the exchange rate difference in 8 days. Sea was 28oC in October and very useable in the sun at the sandy beach, 5 mins walk away. All usual facilities incl. free WC's and foot showers. Clean, clear but a lot of seaweed not cleared by council at all in 8 days. Pool bar - Good and you can order snacks sandwiches and wraps etc to takeaway to beach plus a good selection of ice creams included. Lobby bar, Grill restaurant and Aire a la carte restaurant all closed on 13 October so we missed out on these. Evening Entertainment okay as only 2 live acts in 1 week (Chinese acrobats and Michael Jackson) , rest mimed but the children enjoyed dancing to all anyway every night. The kids disco was poor with no disco music for them really and the games just did not work. The hotel needs to re-thin think the Kids evening Disco to make it work and use popular Top 40 current pop songs like, Little Mix, etc It's a great idea it just doesn't work in the current layout. Room, big, clean, fine all usual facilities plus fridge, kettle, cooker, sink, separate shower and bath. 2 x WC, Balcony. Daily towels. No toiletries though. Excellent maid service. Ideal for families, we met a few Italian lovely couples aged 25-35, no children who were immaculately dressed and it clearly was not for them. Men are required to wear trousers for dinner, quite rightly! Tip - checkout the Instotel website for full hotel details and join the Insotel loyalty Club online. Overall very good.