Protur Sa Coma Playa Hotel & Spa

The hotel is generally well-run, clean, quiet. The hotel's location is sub-par at one end of Sa Coma and it's a 15 minutes walk to the public beach where you have to pay outrageous prices to rent sunbeds and umbrellas. Add to that that Sa Coma is a rather touristy place (feels like a British colony, tbh!) that can probably be fun in high season, but gets very boring for young people and singles in low season like mid September. It's a whole region catering mostly to the needs of British working-class families and retired seniors. So, expect to go to bed at 11 PM, right after the last boygroup cover band stepped off the stage at one of the few open bars in Sa Coma. Same in the hotel: No singles, only families with kids and retired couples. I thus can't recommend Sa Coma and this hotel in low season to anybody not belonging to the aforementioned cultural and demographical groups. Regarding the hotel itself: - There's not even a complimentary bottle of mineral water welcoming you in your room upon arrival. This is really lousy and not worthy of a 4-star hotel! Instead, you have to get overly expensive mineral water from the minibar (which is only free for people who booked all-inclusive). - The ridiculous room safe costs extra (why oh why?) - Late arrival is not recommended: They have a cold buffet with a couple of leftovers from dinner only - A/C is very tricky in the room: Make sure the balcony doors are firmly shut, otherwise the A/C will not work at full power! Further, A/C only works full speed when the room card is inserted. So, when one is out of the room, A/C barely manages to cool the room. - The room cards sometimes don't work + The WiFi in the rooms is exceptionally good for a hotel + The rooms are roomy and nice, particularly those with a view. Best beds ever in a hotel! - You have to pay drinks in the hotel in cash, unless you sign up for the Protur club, giving your CC as a guarantee - You need to pay a deposit for bath towels. Bath towels may only be cleaned 4 times, which is not worthy of a 4-star hotel - The quality of the coffee for breakfast is unacceptably bad (apparently, Nescafé is sufficient for Brits, but anybody else will be disappointed by that dishwater). Further, the choice of drinks at the restaurant is insufficient too. For example, they don't serve any wheat beer and the staff tend to bring you those bottles of beer and mineral water, that cost considerably more than alternatives + The food at the restaurant for breakfast and dinner is generally of good quality (with the exception of the "coffee") - The gym is poorly equipped, even lacks barbells (families and retired couples obviously don't care about that, fine) - There's no room service in this hotel - Cleaning service doesn't respect "do not disturb" signs + Reception staff is good

The staff were all so helpfull, the food was delicious, the room and bathroom spacious and well maintained and very clean. We had a ground floor room with terrace and sun loungers, lovely, fresh flowers in the room was a nice touch. Would definately recomend it and will, hopefully go back soon.

Lovely resort and great hotel. We had swim up room it was great although the water was freezing. The food and selection was excellant. Whole hotel was spotless. Lots of activities to use only let down was the entertainment in the evening it was terrible. It was the end of season so maybe this was why.