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    Insotel Cala Mandia Resort & Spa

    OOOOO Plus

    InPorto Cristo, Majorca, Spain

    TripAdvisor Traveller Rating

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    Based on 2913 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This place has it all, from a splash park to a scuba diving school – not to mention five pools and as many restaurants.

    Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re overlooking Cala Mandia’s white-sand beach, and just a five-minute drive from Porto Cristo.

    There’s a choice of five pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are five restaurants, including a Fifties-style diner.

    • Rooms: 514
    • Lifts: 10 in the main building.

    Things you'll love

    • Near the beach
    • Family splash park
    • Adults-only areas

    Location

    • Near Cala Mandia beach
    • 4km to Porto Cristo
    • A short walk from the shops and restaurants
    • Regular bus service around the island from outside the hotel
    • View Location

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Full Board buffet meals. Late Continental breakfast 10.30-11.30. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner. Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.

    Facilities

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      accommodationData.facilities
    • Kids' pool

      A separate kids' section for the little ones under the age of four is incorporated into the pool here. Sunbeds align the terrace.

    • Insi's Family Splash pool

      The main section has exciting water features, beach-entry shallow pool, kids' slides and attractions - it's for ages 4 and over, with a minimum height of 1m. There's also baby pools and toddler splash areas. It's open April to October, depending on weather conditions.

    • Prestige Spa*

      Here you'll find a heated spa pool, sauna, steam room, sensation showers and a choice of treatments and massages. There's even a section for children, open from 10am until 2pm, for ages 4 to 12, with sensation showers, sound effects, bright colours and aromas, as well as water buckets and more.

    Rooms

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    • Main Building 1 Bedroom Apartment with Balcony

      You'll find these 1-bedroom apartments in the main building. They're suitable for 4 people with a twin bedroom and 2 extra beds in your lounge. Air-conditioning has been provided so you can keep the room cool and you'll also have Wi-Fi so you can stay connected, as well as a safety deposit box* for your valuables. There's also further space outside provided by a balcony.

    • Main Building Family Suite with Balcony

      This family suite cane be found in the main building and can sleep up to 4 people with a twin bedroom and 2 extra beds in your lounge. Bright and modern - these suites will also have air-conditioning, a safety deposit box* and Wi-Fi. Outside further space has been provided for you as there's a balcony. Just so you know these rooms are in the main building.

    What a Find
    18 Sep , 2019 BrianM7099, 186525
    Arrived here with another Couple on the 9th September and what a find it was. We stayed over in the Adult area the rooms were spacious and clean and over looked the Adult pool. The pool area was Clean with plenty sun beds for all, you could go down at 11am some mornings and you could take your pick of beds, the pool bar was great and served quality premium drinks and you could also get a Tea or Coffee at all times, Angie, Seb and Braulio always looked after us and nothing was a problem. The Adults only Restaurant was a dream at Breakfast time with a quiet relaxed atmosphere just what you need in the morning. Food was plentiful from a full English to Smoked salmon, scrambled egg or an omelette. After 11.30am it turned into a snack bar where you could find Wraps, Club Sandwiches it a Tuna pita if you asked you could get it. Night time at the Adults restaurant was also fantastic even though you had to book the day before we managed to book it 4 times with no problems and the food was different every night and of high quality. Make sure you Book the 50s diner might be an extra 12 euros per adult but it’s 12 euros well spent. Evening entertainment was decent and the Karaoke nights in the sports bar were fantastic the animation team worked hard and were always up for a chat. I could moan about the Sports Bar not showing Premiership football but I’ve got Sky Q and the free WiFi was decent. Would we go back?? Yes we would it’s a lovely Hotel and we all really enjoyed our stay here. Thanks to the staff that ran the adults only side you made our lazy days in the sun fantastic. Keep up the good work. X
    Fantastic hotel with most excellent service
    18 Sep , 2019 KristofPeeters1982
    5th time celebrating our family holiday at this hotel. Year after year we can see that time doesn't stand still here. We can see that improvements are still being made in case of infrastructure. Good job. Thank you to all the staff treating us like real appreciated people. Just one kindly remark: if a waffle machine is broken in the surf, fix it immediately, don't leave it like that. Me and my family hope to see you soon next summer. Special thanks to gege, guest relations and Marga, head of reception.
    Great for young children. Easy holiday
    18 Sep , 2019 Holly84Lee, 186220
    Firstly, we'd like to thank all the team at Insotel Cala Mandia for a relaxing, easy holiday. It was lovely not cooking and cleaning!! We took out 3 and 4 year old daughters who had the best week. We stayed in Block A, which I think for us worked well. We were on reception level, which meant it was easy to take the buggy across the road to the other pools and slides. There was a great choice of pools and it was lovely to be able to relax around the pool whilst the girls played in the shallow pools. The whole atmosphere was lovely. Staff were fantastic. Our girls loved the evening entertainment, which was better than we expected. They interacted with the kids at the front and got them up on stage, which was really lovely. Even a lady from kids club doing hair before the show. As we went early September there were lots of younger children, all nationalities played together and shared toys etc. Parents looked out for younger ones. It was lovely and relaxed. Meal times were loud, so be prepared! We always had a good meal, not gourmet! But tasty and plentiful with good vegetarian choices. The room was basic, but comfortable, British TV channels including Cbeebies! The sliding door was nice. No bath,but big shower which worked well and very hot! Only small niggles, that stopped it getting 5 stars. Some of the areas of the hotel were a little dated. The small pool near kids club was a bit grubby. The toilets on the water park side weren't very clean (but lots of kids using them on their own!). The lifts had huge queues as they kept breaking down and some areas such as the entertainment area and the lobby and restaurant did get a bit hot. We booked everything separate, which made it very good value (100s cheaper than TUI). This made it very good value, not sure I would have been so impressed if I'd paid more as it has got niggles.
    FABULOUS
    18 Sep , 2019 Pam G, 186337
    Great location just a small walk to the beach, the rooms are very spacious, exceptionally clean, great food and lovely staff. All the entertainment finished around 11.00 pm which is fine if you are with young children.
    Great Holiday
    18 Sep , 2019 ed_bunnett, 503716
    Just back from a great week in the sun, will be going back in the future, however will start with a couple of negatives. What is this with the pools not opening until 10am, and although there is no 6am towel rush (as the sun beds are chained), I like to sit and read and swim before all the balls and inflatables come out, surly 8am for sun beds and 9 am for the pools! I am on holiday want to be able to relax... the rest of the holiday was great, rooms clean and spacious, facilities work well for families and couples alike, and the food (apart from the tapas restaurant- may be small plates, but not authentic) was fresh, varied, plentiful. The range of salads and cooked dishes could not be faulted. The teams were friendly and wanted to help. All areas were clean and cared for. Will be back.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally