RIU Festival Hotel

My family Arrived early but was accommodated with rooms within half an hour of our arrival. We were offered free drinks at check in which was a nice touch. The room was a nice size and clean, not particularly a great view. All food was really nice, a great choice. Sadly a lack of tables for a family of 4 most nights. Had to search or ask for a clean table to be made up. This slightly let the hotel down for me. I was trying to enjoy a day by the pool but unfortunately there was another Riu hotel opposite being ripped to pieces, so please be aware you will have to listen to drilling and other loud noises most of the day. If you are after some peace and quiet in your room you are very unlikely to get it, the doors in the hotel start slamming from around 8am, as that’s when the cleaners start and people start going down to breakfast. The doors here are so loud when they shut. The area is predominantly German and so are most of the guests. If you are English this may not be the greatest area to stay due to the language barrier. Also in November very little is open. There are a few unsavoury characters hanging around and it drove me mad people keep trying to sell me their rubbish. I can’t fault the room or the friendliness of the staff at this hotel, the food was also outstanding. I will definitely try another Riu hotel but sadly the area of this hotel wasn’t for me.

We recently stayed here for a short break of four nights. We had a pleasant greeting on arrival complete with a glass of cava. The hotel is modern having been refurbished and is spotlessly clean throughout. Our room on the first floor was fitted with the latest technology and included a tastefully fitted bathroom, fridge, balcony, TV with mainstream UK channels and adjustable air con with heat settings. Wifi was excellent in our room and around the hotel public areas. The restaurant buffet served a wide variety of quality food and drinks at reasonable local prices. We chose to stay on a half board basis although all inclusive is an option during the winter season. This hotel and area of Mallorca is predominantly frequented by Germans with many bars following this trend. In fact, we were always approached in this language when out and about and also by some waiters in the hotel. Entertainment was likewise focused towards the majority of the residents, hence we only used the hotel bar on one quite cold evening. This was not a problem to us at this quiet time of year, when well over 60% of shops and bars had already shut down for winter, as there were still sufficient establishments open within a few minutes walk. Certainly we would recommend this hotel and Riu generally, having stayed in other Riu hotels previously.

Picked this hotel due to great reviews and price. As a whole it was a good experience and value for money. The hotel is modern and the rooms comfortable and spacious. They were clean and the daily room clean was great. The food at breakfast was good and fresh. Dinner was excellent with great choice and taste from the buffet style setup, we did have trouble on 3/4 nights getting a table, although many were vacant they were used and we had to find someone to reset/clean the table. The bar service was a bit hit and miss with the quality of cocktails, however the staff were good. I have given it a 3 due to its location being in the “German” quarter and for me this part of Palma was quite dead and run down. 7/10 places were closed and those that weren’t only catered for German visitors which was irritating to say the least. Can’t say I would stay again! definitely not this late in the year as I would stay closer to palma Center.