Secrets Mallorca Villamil

My wife and I recently stayed at Villamil Hotel in Paguera, Majorca to celebrate our 38th wedding anniversary. The hotel is right in the middle of the small town which unfortunately is rather “touristy” but close enough to Palma and other small towns if you want to travel away from the resort This hotel has recently been acquired by AM Resorts who have a number of brands principally in the Caribbean and Mexico. We have stayed at their adults-only resort in Maroma Beach Mexico on a number of occasions and wanted to try out the European version - we were not disappointed Obviously the format was different but the quality of the fabric of the hotel was lovely coupled with its amazing history which is beautifully portrayed through a photographic display across the decades since the 1950’s. The food particularly in the fine-dining Seaside Grill was superb and also the quality and range of choices in the World Cafe both at breakfast and dinner were delicious. The service was excellent and the staff delightfully attentive The pool and beach are very good. The only small downside was the quality of equipment in the gymnasium but hopefully this will now be addressed by the new management I don’t think we would recommend the resort in high season but during spring and the autumn it is well worth the relatively high cost. We experienced the fully inclusive “Unlimited Experience” package and this is genuinely all-in with premium wines and spirits and the full a la carte menu in the Seaside Grill. The only extras re if you select different wines For a romantic break…….well worth a look!

We started our honeymoon here and it was lovely! Great location- you can walk everywhere. The pool and view was great. Our room was spacious and they had roses and champagne and candies for us! The food was delicious and the drinks by the pool were great. Everyone was very helpful. On our last day we were renting a car and driving to a different area of the island and they helped us place a reservation for an automatic car which we picked up down the road the next morning. And they picked a great rental place for us. We had an amazing time!!

We arrived expecting a wonderful luxury pampering visit to a Hotel with Such great reviews. What we got was a bit of everything. We booked a suite with BA Holidays but were told No but we had been upgraded to a suite....... We were in room 19 we were told the ”second best suite in the Hotel” .... the rooms were spacious and had it’s own jacuzzi bath on the veranda and ample outdoor south facing space. Sadly for us our next door room neighbours were chain smokers..... all day and it was constant! Yuk!!! I am sad to say the Wi-fi in our room for a 5 star hotel was a disgrace there was just no downloads.....the staff tried...oh boy did they try after initially saying we can’t do anything until Monday this was on Thursday night....new routers etc were tried no matter what, it failed !!.. Senior Manager Nina was a complete joy so KEAN to help, but no matter how much they all huffed and puffed the Wi-fi was still awful.......In 2019 this is just not acceptable for a 5 Star Hotel. On the plus side the food was generally very good, an ample choice in the morning and the A la Carte restaurant was entertaining and the food very good in the evening. Question... Why do hotels never have black pepper grinders that work......😂😂😂 The seaside Grill’s manager went out of his way to get a new pepper mill for us!👏👏👏 Thank you!! The gym and spa opening hours were odd. 10am until 4pm if you wanted to go to the gym earlier you had to sign a disclaimer! The hotel had a strict no bagging of sun-loungers policy. 😂😂 What rubbish!! The pool was surrounded by sun loungers and by 9.00am every morning the towels were out in full force...... don’t wait to be invited get up and get your lounger bagged if that’s what you like! The beach in front of the hotel was more like Blackpool on a hot summers day, if it’s peace and quiet you are after this hotel beach is not for you. However, the beach was sandy and sea water a good temperature and a nice gentle slope out to deeper water but sadly just soooo many people even in late September! Finally I have to commend all the Staff who were all excellent, from the smiley room cleaners to the charming reception ladies and gents. Well done👏👏👏👏 great job. Thank you all. All in all, I would give this hotel a good 4 Stars but definitely NOT 5.