Globales Honolulu

It was a last minute booking after Thomas cook went bust and I really wish we hadn’t bothered. And I certainly wouldn’t recommend it if you struggle with mobility. We had to wait until 2pm to check in to our room which is fine, however the luggage room was so full we were limited with what we could do whilst waiting due to not having anywhere to put our luggage. When we finally got in our room, we were looking forward to having a nap due to having left home 14 hours before. The bedding was dirty and honestly looked like someone had wiped their arse on it. We were told it would be sorted ASAP but we ended up having to wait over an hour for it to be sorted (turns out the 1st receptionist had phoned the wrong people to sort it out) The room phone didn’t work, the bathroom grout was covered with old black mould as well as being dated. The beds weren’t comfortable, moved at the slightest touch, and mattresses were so thin. The food was ok if you’re only wanting a hangover cure, but after 2 days we stopped eating the food full stop. The pool is fairly small and we found it almost impossible to get a Lounger by it. Evening entertainment is repeated practically every other night too so it’s pretty dull. I know most people go to Magaluf for the party scene and want cheap and cheerful, but this was a massive let down!

Lovely taylor has been easy to talk to very nice and polite and incredibly helpful. Would highly recommend to many others. Even with a brain injury which I need help managing even the smallest of tasks and Taylor has really made the holiday as entertaining as it could be.

We got back yesterday from a weeks stay at Honolulu and absolutely loved our stay! Arrived late at night around 10ish, was checked in quickly by a lovely friendly receptionist. Receptionists were all great and friendly and all very helpful. Was given info on times of restaurant and bars and given a piece of paper with all the times on and info too which was handy. Got our room cards and went up to the room, as time was getting on we had a quick look dropped our cases off in the room and went down to the bar for a few drinks. Rooms were lovely, we were on the 3rd floor and our balcony was facing the pool and we could also see the beach from our balcony, fantastic views, quite spacious and plenty of room. Could be noisy on a night on the balcony with all the party animals etc in the streets but once in your room and balcony door shut you can’t hear anything. Also plenty of space for belongings. Plenty of coat hangers too. Bathroom was spotlessly clean and shower was fantastic. Beds were really comfy too. Cleaners came every day. Was a little nosey at nights with the younger people coming back from bars etc late at night but you expect that, I was only really kept awake for a short while the one night where it sounded like someone trying to kick a door in lol. But other than that night it was fine and slept well every night. Bar Area on a night was great, on our first night they had a singer on and a guy playing drums as we were late arrivals we missed most of it though but from what we saw they were good. Always something on at night whether it be a singer, quizzes, bingo or karaoke. These plenty of drinks menus and it states what drinks are all included etc. Very good choice with plenty to choose from and plenty of cocktails all included too which were all lovely, I tried them all my favourite was the tequila sunrise. I was gutted that Mojitos weren’t in the all inclusive though. The bar staff were all great and worked very hard they were all very friendly too. You can’t get pints tho they only give you small plastic cups or glasses though which I didn’t really understand as you could get as many drinks as you wanted so we just got 2 drinks each every time we went to the bar, but surely would make sense to give pints or bigger drinks to save keep having to have 2 all the time. The main bar always opened at 6pm when the pool bar shut and closes at 12 and the all inclusive ends at 12 also. Cannot fault the bar area or staff at all was fantastic. Pool Bar opened at 10am and shut at 6pm there’s always an older man on the pool bar, we don’t think his English was that good as he didn’t really talk or have a laugh with you like all the other staff but he was friendly enough. Again same policy drinks wise. They also do snacks at the pool bar from 12pm, they have sandwiches, the chicken curry ones were lovely and also the tuna, they also did pizza, hot dogs, burgers and pasta/salad boxes. All food was lovely and always hot, the burgers, pizza and hot dogs were on the bar in an heated cabinet and you could help yourself. Pool area was great, pool was quite big, plenty of sun beds, umbrellas and seated areas. Although I think it could be a problem in the main season. In the afternoon the sun goes off the one side of the pool and it’s shady. Very clean and staff were always going round cleaning. Again staff were so friendly. My only problems with the pool area was the lack of ashtrays but having said that it’s not really a problem as the staff would give you a cup with some water in it. My only other problem was the toilets by the pool area there was never enough toilet roll in the toilets and the ladies toilet was forever running out of toilet roll and it never got replaced but most the women including myself would just use the paper for drying your hands on lol. Activities during the day consisted of pool volley ball, darts, ping pong haha (table tennis) etc. Pool attendant was friendly and always speaks. He listens to Queen a lot so if your a big fan of Queen like we are you’ll love it. Although they play music from the pool bar all day but it’s the same songs repeated but that didn’t matter really it’s a bit of noise and something to sing along to. You can’t take food round the pool area tho and have to use the seated areas to eat but that wasn’t a problem for us. Food and Restaurant, Restaurant was lovely spotlessly clean and staff worked hard but seemed very slow and tables wasn’t always cleared and re set. But we just got our own cutlery etc. Food was always being topped up and replaced. Food was lovely and always something for everyone. Tea and coffee and juice machines. Toasters and a sandwich maker, we seen people using the sandwich maker and looked lovely. Plenty of different coffees and teas but there was no milk by the tea and coffee machines but there was milk by the cereals etc for tea if you drink tea as the milk in the machine was hot milk and more for coffees than tea. There’s a little bar in the restaurant too where you can order drinks. Cannot fault the food at all though. On the day of leaving you have to be out of your room for 10am and all inclusive ends at 11am although we still saw people using the pool bar for drinks and snacks in the afternoon with their cases. But to be honest I think that if your all inclusive you should be able to use the all inclusive until checkout. You can pay extra if you wish to extend your all inclusive and keep your room later. It’s 10 euro until 2pm or 21 euro until 4pm. We did pay the 21 euro to keep our room until 4pm as our transfer wasn’t until 6.30pm, so at least we could still get changed etc and have showers before leaving. After checking out there is a luggage room you can use which is kept locked, reception give a a card to open the door and you return the card to reception. The only problem is it’s quite small and you have to go through the bar to get to it and if your a late checkout you would have to take your cases through the full bar area. All in all throughly enjoyed our stay and would defo go back and am already looking to book for next year. Thanks Honolulu for a fantastic holiday. See you next year. The only bad point about this holiday was having to leave.