Protur Playa Cala Millor

Third time of visiting this hotel,that should say it all. the hotel is in a fantastic position right on the sea front. the staff are exceptional. the food is to die for. entertainment every night, something for everyone. the hotel is immaculately clean.

Excellent location - pedestrianised area mainly, seafront location, quiet in terms of traffic noise. Clean, modern hotel with lovely chill out zones and plenty of facilities although not all open when we were there at the beginning of September. Excellent food quality and plenty of choice. Loved the finer dining restaurant - it was my birthday so our table was covered in red flower petals and I was given a bottle of bubbly - a lovely touch. Staff very friendly and attentive on the whole. My only criticism would be that bar staff were often very slow to serve and did not keep an eye on who they should be serving next. On one occasion two people were served before me even though I had been waiting longer and on another occasion, after having waited 20 minutes without being served, I gave up and left! The biggest disappointment was having booked a room with a hot tub, we found the water to be cold and the tub faulty - no bubbly jacuzzi effect. After having wasted several hours with staff, maintenance men etc and being much inconvenienced, we did manage to get a refund on the upgrade price. It was still worth having our own private space where we had an uninterrupted sea view and did not have to fight for a sunbed. Wonderful location - national park in one direction and the more traditional town of Cala Bona in the other. Cala Millor had plenty of bars, shops and a lovely walk along the prom. We would go back and we would recommend the hotel to others despite the problems we had.

This is my 3rd visit to the hotel. It is a very friendly welcoming hotel from the reception staff, dining staff and cleaners. Cannot fault the room, food or location. What more can I say than I re-booked for next year as soon as I returned home.