Seaside Hotel Los Jameos Playa

spent a fantastic week at the hotel everything from food to staff and drinks first class hope to be back soon special regards to enrigue perez bar waiter extraordinaire great location aswell right at the start of the long playa del carmen beach

2 adults, 2 children stayed in August for a week. Not sure where to start but it's such a fantastic place. We knew it was going to be good when we arrived and our bags were whisked off to our room and we were welcomed with a glass of champagne. Staff - always so happy and nothing is ever too much for them. From the reception staff, to the cleaners, to the bar staff. They are always so welcoming. It's a really nice touch at night that you get yourself a seat and the waiter comes over and takes your orders. the waiter seen me go to the bar one night and apologised. Of course he didn't need to or I'd want him to, but there were loads of small things like this throughout the week that just really adds a warm feeling to the holiday. The management of the hotel expects high standards from the staff and they all deliver. Food and drink - I'm a very fussy eater and when going abroad I usually eat out, but not here. So much to choose from and always fresh. 3 different cooking stations cooking fresh meat and fish for you. Fresh salads and desserts aplenty. There were some really nice dishes on offer throughout the week. Drinks wise they had branded fizzy drinks in glass bottles. As a beer drinker, I'm not a fan of Tropical so hopefully that changes for next year. Entertainment - Always loads to do entertainment wise in the day if you wish. Tennis courts, table tennis, mini golf, shuffleboard and some other bits you can do if you wish. My only small gripe would be the entertainment at night. The shows were all brilliant but after the mini disco then you've got about an hour slot where nothing really happens. They could fill this slot with something. Real top quality shows though (no parrot shows here :-)) Rooms - the rooms are probably why the hotel isn't a 5 star. They are nice, and have all you need though. it was cleaned every day too. We had a late night flight and they let us keep the room too. Hotel - the grounds of the hotel is always clean and tidy, and it's a really smart place. Free Wifi throughout the hotel too. When you speak to people throughout the hotel, they mostly have said something along the lines of ''this is my 5th year here''. And you can see why. You pay a bit more for this place than you do in the hotels around Playa De Los Pocillos, but it's more than worth it. We've booked up already to go back next year! Well done Los Jameos.