THB Los Molinos

The trip started good and the lady who checked us in was very friendly and helpful. Our experience in the bar/restaurant was also pleasant since the people tending the bar were super nice. HOWEVER, the stay in THB Los Molinos could have been a whole lot better! First of all, ventilation was extremely poor! We booked the Seaview room and it was so stuffy and warm for most of our 5 night stay. It was hell for someone who has allergic rhinitis. I know it is winter time and they opt to not use the airconditioning but come on, at least invest in something to let the air circulate! We had to open the glass door the whole time and suffer through some noisy neighbors and even then the air circulation was not enough! What is more infuriating is that THB Los Molinos DOES NOT CARE very much for accommodating their guests! During check in, we were told that we could avail of “late check out” for a certain amount and we were willing to pay since our flight back to Amsterdam was late in the evening. A day before our check out, I approached the front desk to confirm our late check out and I haven’t even finished speaking and the lady at the front desk says, “That’s NOT POSSIBLE!”, in a very stern tone so I explained that we were informed during check in that we could check out at 6:00 PM at the latest for 50 EUR. The lady then proceeds, “Oh but we are fully booked! You have to check tomorrow morning”. I was just exasperated by this time and decided to go back to our room. Long story short, the hotel was NOT fully booked (we checked online) but THB Los Molinos did not let us check out late because, “the hotel is not fully booked, but the 4th floor (where our room was located) is fully booked”. How annoying and extremely unfriendly is that?! There were 5 whole floors of Seaview rooms and it was low season! We really tried to ask nicely and we were willing to cover the cost but it seemed customer satisfaction was NOT a concern for this place. Thank you for putting a damper on our holiday!

Wonderful place to stay in Ibiza. Some minutes walking downtown . Excellent facilities with amazing views of the sea and some small islands. The hotel is near the airport . It is in the first line of the sea with a very beautiful garden leading to the beaches . The staff, very kind and helpful. The breakfast was complete with all kind of food , also fruit and enough for vegetarians too. A nice swimming pool inside the gardens by the sea. Cozy and nice restaurants near the hotel . An everything shop open from 10:00am to 01pm just stepping outside the hotel . The room spacious and with enough place to keep your personal belongings. The most gorgeous the splendid views. Try to ask for a room at the 5th floor. A very nice restaurant inside the hotel for enjoying a good Mediterranean cuisine with views ti the garden abs the sea . Totally recommendable. A four stars hotel with a very god price -quality relation. And a spa for winter or summer with a whirlpool jacuzzi, a mall pool and a gym .