Costa Canaria Hotel

On arrival my wife and I were really impressed by the stylish décor and lovely unusual seating and fittings. On checking in our all inclusive band was made of of a light cotton type material not the usual plastic ones that are uncomfortable and make you sweat. Just a lovely touch! I will keep this review brief. The staff are very friendly and helpful and our room on the 4th floor was spotlessly clean and of a good standard with air con, fridge and a large TV. We had quite a few English channels with news and sport also ITV, BBC1 and channel Four. Something new to us was on arrival we were given a tag to place on a sun bed so it’s ours all through the holiday this was fantastic no looking for beds every day. The main pool is split in half one side is heated which was a welcome change. All outside areas were kept clean even the life guard helping. The pool bar was a lovely place to shelter from the heat and we decided to eat there most lunch times our favourite was a cook it yourself steak served on a hot stone. Beer and drinks of a high standard but I did spoil myself with a premium German beer which was chargeable but received a discount for all inclusive it cost 3.50 euros extra but worth it. Towards the end of the afternoon we would visit the spa area which was the highlight of our holiday. This place is outstanding with a large heated pool with spa jets all around it. You have to try the Dead Sea room which is an under ground cave design with mood lighting and a high salt content so you can just float about in peace. In the evenings after dinner we would take a walk on the beach promenade accessed via a key card gate from the hotel very nice way to spend an evening then back for the entertainment which was normally a singer and dancers. All in all this is a lovely hotel with great facilities to make your holiday perfect. We will return.

Beautiful hotel with great facilities. Hotel room in the garden area is very spacious & close to the beach pool & bar(s). Could have tea/coffee facilities within the room. An iron would be great to have too. Food is delicious with plenty of choices at breakfast lunch & dinner. International drinks with good measures. Entertainment is mixed but lots to do outside hotel. sun beds are allocated on arrival but can be changed if you don’t like what’s been allocated. Would highly recommend a stay.

Lovely hotel. Very clean with friendly staff. Good quality and variety of food. Extremely German centric though and I had the distinct impression that I was being overlooked service wise either because I wasn't German or half board (yellow band) rather than all inclusive (green band) or maybe I have an unapproachable face . Whatever the reason I felt a bit like a second rate guest with a second rate service. On our last day when fed up with waiting for service I approached the nearby bar to order causing a right kerfuffle as I should have been waited on because by restaurant staff because of the area I was sitting in. This resulted in a row between bar and restaurant staff reminiscent of a Fawlty Towers Sketch with me stuck in the middle. I only wanted chips and a beer. I also warn that although this is an adult only hotel the adults are predominantly senior in their years. I'm fifty odd and I felt quite young which brings me onto the entertainment some of which was very good (eg Flamenco) but most of which was stuck in the mid seventies (I was only ten then) so anyone under the age of 40 will be scratching their heads. As I said earlier the hotel itself is very very nice with a Spa to die for and with a few tweeks could be a fantastic place to holiday p.s (The Aircon could have had a little more oomph another thing stuck in the 70s)