Cordial Mogan Playa

This is our second visit to the Cordial. We enjoyed it the first time and were happy to come back. First things first, the welcome you get on arrival is good, glass of bubbly, suitcases taken to your room and food provided for those who arrive outside of meal times. The hotel is impressive in its design and the cleanliness is very good. The staff are friendly and this goes from the top management to the cleaning staff. You feel that nothing is to much trouble. The food provided is good and varied. Breakfast served in a buffet style caters for every taste and you’re left feeling satisfied and a good start to the day. The evening meal again offers many choices and the standard is good. Rooms are cleaned every day and air conditioning in the room makes it so comfortable. The hotel itself is impressive with its grand entrance, lobby and magnificent gardens of beautiful flowers and palm trees. The walkways are wide and there are lifts at every turn so for disabled visitors it’s been well thought out. The pools are impressive, two in total. One offering a more chilled out experience, the other, where the animation team organise fitness and activities throughout the day. Children are encouraged to use this pool more, as dive bombing and noisy hilarity is usually not acceptable at the quieter pool. Deck chairs are plentiful and pool beach towels are provided each day. It’s an impressive hotel, however....this being our second visit, I think it may be our last. The first week we arrived, the hotel was its usual tranquil paradise. People coming and going quietly and you get a sense of peace and serenity here. Into our second week and I think the whole world has descended upon this place. It has changed the whole ambience. As a guest you are asked not to reserve sun loungers in advance, the sign states if you leave your sun lounger towels for more than 90 minutes it will be removed. I have no problem with that. However I do have a problem with the fact that if you now don’t reserve a sun lounger and stake a claim on it with your provided towel early in the morning, you won’t have a chance of getting a place around the pool at all. People are claiming sun-beds and leaving towels sprawled across them. It’s like a free for all first thing in the morning before breakfast. The chill out pool is no longer a quiet place. Children are bombing the pool and diving in without any regard for those of us who want to float or swim quietly. The day before yesterday, two children were asked by the pool attendant not to dive in the pool. A different pool attendant comes yesterday and he couldn’t care less. He just stood and watched as numerous amounts of children carried on using the pool like an assault course. The same today. I am not opposed to children, I have three of my own, but when you are at a hotel that provides an alternative pool for children to burn off their energy then surely these rules should be applied to all. Breakfast was so busy this morning, I counted 18 people queuing for eggs to be either fried or made into an omelette. I gave up!!! The once gentle restaurant has now turned into a noisy free for all canteen. Finding a place to sit this morning was difficult as it was so over run with guests. We eventually found a table and sat as we waited for it to be cleared from the last guests. Eventually we asked a waitress to clear it for us. She was not amused. She came over in a frenzy, mumbling away to herself as she banged the crockery on to her tray. She looked so stressed and I’m sure she was. She asked us if we wanted tea or coffee then forgot all about us and no tea or coffee was delivered. We eventually asked another waitress if we could please have coffee and she pleasantly obliged. All in all we like this hotel as the standard and cleanliness is very good. However they are clearly up to capacity this week and it feels claustrophobic. Regardless of the overall points mentioned above the entertainment is not in line with the standard this hotel offers. They churn out a school like production of the lion king here every week, in between other not to bad offerings. One group of guitar playing guys were very talented but children were running around and being noisy at the expense of us trying to actually hear the music. We did ask them politely to be quiet but we were met with a brick wall and clearly the parents didn’t care either. This has not been a bad holiday. It has many good things to offer. However we won’t be coming back as right now I feel going home would be a better alternative to feeling overwhelmed by the amount of people here and having to fight for a seat at breakfast, getting knocked over in the pool by someone’s little darling and generally feeling this place has gone from heavenly to hellish!

This was our second visit, the last being 5 years ago. Not normally returning to the same place twice, we made an exception to return to The Cordial Mogan Playa as we hoped to recreate our first visit that was so memorable and restful. We were not disappointed. This is such a beautiful hotel with amazing food, staff and facilities. On this visit we opted for a suite that afforded us to use the blue restaurant for breakfast. This restaurant is quite and so chilling in the morning. There is lots to do depending on your appetite for fun. Pilates and yoga kept my wife happy, kids club for the children and tranquillity for me. The complex was not very busy during our stay which made our trip perfect. You will not be disappointed.

For me it was a blind trip. I had my son (12) pick the hotel, and I can't say I was in any way disappointed...well, the food only gets 3*. The Canary Islands are desert like to begin with. We booked the airport- hotel shuttle, and we were by far the last ppl on that bus. After having passed several valleys and tunnels we finally arrived. The hotel staff was in every way helpful and pleasant. No complaints at all. Our double room was spacious yet a little worn, but everything was functional and clean. While many ppl may complain about the pigeon infestation and droppings my son was delighted, and he soon made friends with the birds who eventually fed from his hand. While the surrounding area is very much desert-like the hotel is a botanic garden in its own right. Absolutely beautiful! There is a supermarket right across, and an archaeological park with a skeleton from the 13th century accessible from the hotel. SO don't book the wrong place! The pool areas are very nice, and even in July not overrun. My only complaint is the food, which may have been catered to the majority of British guests. The scrambled eggs were soggy and lukewarm like many other foods, and the beaf from the grill was hard to chew at times. The dining room is huge, and it was quite a challenge to find what you want since they moved stuff around quite a lot. BTW, the fresh fish grill was amazing! The hotel is a real perl nonetheless. Having spent a couple of weeks on Fuerteventura a couple of years ago, I have to say that the beach in Puerto de Mogan is pathetic. It's part of the harbor. It's small and crowded with no waves. The water is muggy. If you're looking for a real beach vacation, then this is not for you. To get to the beach you have to walk the entire hotel grounds, then exit through a door to find yourself on an open market place followed by a street and a some shops. You then have to cross the promenade to get to the beach. Puerto de Mogan itself is a beautiful town with a lot of restaurants and shops. For sure, there is a lot of entertainment all over. The main bus stop is within walking distance if you want to explore the island. BTW, the hotel also has a spa, which offers a deep tissue massage for 70 Euro and a lot of other treatments.