Suitehotel Playa del Ingles

This is our third stay at this hotel and again we were not disappointed. We arrived later at night and were checked in quickly by the lovely Ruth. Our room was upgraded, we stayed in room 517. This has been our favourite room yet. And there was a cold buffet laid on as we missed dinner. The food again was good and you always lots to choose from. The staff are always willingly to help, nothing is too much. Most evenings we would sit up at the rooftop bar, amazing views. Can’t wait for our next stay. Thank you Suite hotel and staff for a great stay.

We arrived at this hotel for an all inclusive 11 night stay. We were served by reception staff promptly, offered a glass champagne and rules, key cards and how the hotel works/ runs was all outlined. The only key missing information was how the all inclusive package works (blue menu fo drinks or any snacks). We made way to our room 716A which was spacious and appealing for a young couple. Our views looked towards the shopping centre side which we had no bother at all regarding music/ loud noises etc. The room was cleaned everyday by the maid with fresh towels and toiletries being replaced. The TV provided many channels including a few UK channels which was perfect for checking in with the news in the morning. We also received a bottle of water and wine on arrival. Other perks that the room included was free air con system, free wifi, large walk in shower, large mirrors, washing line on balcony, hairdryer & fridge. The only negative was the lighting in the bathroom making it a bit darker than usual as there is no natural light. We also had to ask for an iron & board for the room which was no bother for hotel staff and arrive in seconds of asking. The all inclusive allowed us to eat breakfast, lunch, dinner & have various drinks and snacks included within the band. We enjoyed the food served, buffet style, and varied most nights with the basics such as fruit, veg, chips, rice staying the same. There was always a meat option such as fish, chicken and pork although it may be cooked in a different way/ sauce. The cakes at dessert were to die for especially the strawberry tart & apple crumble. The coconut ice cream was one of our favourites but only available once. We ate within the restaurant most days and never got bored of the food on offer. Drinks were included also, but only certain alcoholic drinks were allowed. Unfortunately we did not know this on the first day which cause conflict between ourselves and Anna at the Lobby Bar making us not want to use this area - I feel like this should have been outlined when we arrived at reception or if they had provided us with the specific all inclusive drinks menu we would have understood straight away. There was still plenty of choice from the menu but typically the drink I picked was not available (Strawberry Daiquiri). Bar areas were staffed OK at night time, sometimes a small wait although table service was provided in the restaurant and sunset bar at night which was nice - all staff were very attentive but we really enjoyed being served by Toni. We also liked the take away cup option which meant we could chill back at our room when tired. The facilities at the hotel were fantastic, various pools, jacuzzis, spa, gym and entertainment to chose from. There was always plenty of beds and seats available for everyone which meant you didn't need to rush, or be first up to put your towel out. Entertainment was varied each night, no two acts were the same although we were slightly disappointed with some who were only on for about 40 minutes whilst others done slightly longer. Overall this hotel was excellent & I would 100% return. The location was fantastic was easy access to the beach area, shopping centre behind the hotel & yumbo only being a 10 min walk. We hope to see you soon!! Thanks for having us.

We arrived on a late flight in for a 7 night all inclusive stay, reception was efficient and quickly took details and gave us key. Only downfall is we missed the evening dinner service however they told us we could get something cold from the restaurant instead. No offer of free champagne or orange juice this time as we stayed here last year too and got that on arrival, I think they just forgot. Room We stayed in a double room number 518A, it was spotlessly clean, and there was a bottle of water and a bottle of red wine waiting in there for us. House keeping was good changing towels and cleaning whenever it was needed. A quick phone call to reception and they brought us an iron and a ironing board within minutes. Restaurant The buffet style restaurant and hot grill section was amazing the food was always replenished and there was never a time we didn’t find anything we liked. They come and take drinks orders quickly with these coming whilst you eat. It was sometimes busy but it depends what time you get there. The waiting staff were all great and the manager always greeted us when we arrived. A couple of nights there was Spanish music and singing whilst we were in there it feels like they serenade you. Bars The bar staff are all very friendly and yes there is sometimes a wait if they are busy but this is mainly more the evenings. Entertainment Couldn’t really comment as most nights we went to the Yumbo to see the shows. Bingo seemed busy though one night when we got drinks in the bar. Pools / Jacuzzis These were great, can definitely recommend the top floor and if you feel like it the secluded naturist area. Gym Didn’t use this so can’t really comment Overall It’s our second stay here and we’ll definitely come back.